Reviews

Zero empathy or consideration that things happen and to give people the benefit of the doubt that they try their best. Our 20 minute drive took 27 minutes because of an unexpected road closure we had to go around. The employee at the counter as we checked in said "unfortunately that was 7 minutes ago, you're going to have to reschedule, I have a digital appointment tomorrow." What the heck?! Most professionals allow a 15 minute window for such circumstances. I will take our business elsewhere. That's terrible customer service and a computer exam cannot examine the possible iris issue on the eye that we made the appointment for. Perhaps a blessing in disguise to now seek out a professional to assess it.

This was our first experience with an eye care professional since moving to Utah. It could not have been an easier, more pleasant experience! My daughter received an eye test, and ordered glasses all in the same convenient location. Their … More

Always very friendly and never have to wait! LOVE the staff and the compassionate care!

They have a wide selection of quality glasses, and prices are competitive. Everyone was friendly, and the optometrist was very knowledgeable. I'll definitely be coming back!

It was a great experience. Everyone we dealt with was professional, knowledgeable and, and efficient. So helpful. We really appreciated the doctors expertise. He was friendly and made the exam easy. He explained everything as we went along. I will definitely recommend to friends and family.

Easy to make an appointment and friendly staff. Dr Kesley great and very helpful answering my questions.

We always have a great experience usually we get Sara, but this year we got Gracie both are fantastic.

Doctor Peterson is the best, besides making you feel comfortable, he knows his business and is always very professional and very concerned about your eyes. You leave his office knowing exactly what is going on with your eyes. And staff is great.

My very first time meeting with Dr Peterson and staff. Very professional and very Pleasant. I would higher recommend if you need a great Vision practice. Thank you all for being so amazing

Dr. Peterson is simply the best. Very professional yet friendly and willing to help in whatever way to meet or exceed your vision needs.

I want to say that the Optometrist’s here are excellent, hence why I was a longtime visitor of OVC. With that being said, I am giving 2 stars because I had called a month ago (November) to set up an appointment because it was important that I visit the OVC before the end of the year. I was told by the receptionist that my appointment was scheduled and that it will be this month (December). She also told me I would receive a reminder notification of the appointment. I noticed that I did not receive any email/text from OVC but I figured it might only be sent out a couple days prior to remind me. This month came around and I still didn’t get any word of my upcoming appointment. So I called the OVC to check to see when it was going to be and I was told by the receptionist that there was no appointment for me in the system. I was confused and told her that I had scheduled an appointment a month prior. She told me there was none showing. So I asked her when was the next available appointment and she told me that they were booked out for the rest of the year. I asked if she could put me on the cancellation list and I explained to her that it was critical that I got my appointment in before the end of the year. She told me she can put me on the cancelation list but I will be after a few people that were in front of me. Although I am frustrated with the fact that my appointment was not scheduled when I had called, I can’t say that the receptionist was rude to me on the call. My hope is that the OVC finds a way to address this scenario to ensure that their visitors aren’t out of luck when they make an error.