Reviews

Last year's prescription was amazing, but this year, not so much. Astigmatism is hard to correct. They ran a SCAM on glasses. My eyesight is so bad that lenses usually run me $700. They had "free frames," and I wanted to take advantage of the offer, but not spend the full $700, so I got glasses with no vision correction. They only had a tint/coating that is supposed to reduce the starbursts at night from astigmatism. The picture shows a dramatic change from giant starbursts to virtually perfect night vision. So I got my free frames and spent $90 on the "magical" lens coating. I wore them at night, over my contacts, as instructed. It literally made everything slightly worse. Went in and found out that the coating is only supposed to do a 10% improvement. There is NOTHING on the ad to say pic does not represent actual results, and the staff didn't tell me. 4 trips to the office and lots of trial and error, and they *finally* refunded me. ***last year's review*** Dr. Simon Yeung is ***amazing***!!! I didn't know I was running around in terrible contacts. I thought it was just my terrible eyesight. I put in the first contact and was amazed. I put in the second and was awestruck, just staring at things all over the office. I will be coming back. I'm willing to drive 90 minutes. He's an excellent optometrist!

I felt pain and was tearing badly in one eye. A closed friend referred me to see Dr. Simon Yueng. I had a walk in visit, Dr. Simon was very patience, thorough, and attentive. I felt much better with ease after the visit. Thank you Dr. Simon.

Doctor Simon Yeung was wonderful, patient, and very informative. He took his time answering all of my questions and made me feel very comfortable. This is my third time visiting this location and let’s just say I drive 35 minutes just for his offices service and care (there are plenty TSO’s closer to me). I highly recommend him as well as his staff (especially his tech Delia).

Went in to purchase frames. Only needed a frame due to my child breaking the arm off of my current pair. The associate immediately tells me she can’t help me due to me not purchasing my lenses from them. Didn’t even offer their services like “Would you like to schedule an eye exam with us? We’re having xyz promotion going on” because I am due for an eye exam, I would have taken that help. Lucky for me I use to work for Visionworks years ago and know how to read my frame dimensions so I browsed what they had. Nothing they had would fit my lenses. Absolute lazy behavior on that associates end.

I've been going to this location for my optical requirements for a long time, and it's about time I gave them some recognition! Especially since I need to return my new glasses in order to get my new RX Sunglasses customized to my preferences! Manager Bleydi, Ms. Em, Yeshenia, and Monique, in particular, are the finest! Shh, everything here is fantastic, but please be patient and visit when they aren't too busy!

Love the customer service. They are very informative and polite. Especially Monique she helped me with my daughter's prescription and then helped me with mine. Went back in the next day and the other young lady there also was a wonderful help. Will be frequenting this Walmart Vision Center in the future. Very happy 😊 …

This was my first visit at Berkeley Eye Center. I was very impressed with the staff. They were all very friendly. Sean assisted me in the selection of my frames. He's knowledgeable in that he makes sure they fit your head and are the proper fitting frame design. He was excellent at this, because I tend to not pick appropriate frames. He makes me look good. The wait time for my exam was short, and I was pleased with Dr. Hilton as he answered all of my questions, and he also made some recommendations. Claudia assisted me with entering information for my order, which she handled quite efficiently. At check out Leticia was also courteous and cordial. I thoroughly enjoyed my visit to your facility You have some friendly, courteous and smiling staff. Great customer service !!!!!!!!👏 👌 👍

I had the best experience! Everyone was nice and friendly. I want to thank Andy for making it even better! I had never laughed so much while picking out new frames. I wanted to stick to the old frames that I had been holding on for 4 years in a row 😅 and he got me to change that and I loved it! I can’t wait for my new glasses. ♥️ Thank you Andy for making my experience ecstatic! 🙂

So at 51 years old this was my first eye exam. I was a little nervous. I would like to thank Claudia and the rest of the staff for being patient with me and walking me through the process, all you guys are top notch! Also Dr. Hilton was great and very easy going. I never felt rushed or like just another number. Would highly recommend!!

I provide my children's insurance at the time thier appointment was made. I told whomever made the appointment to verify the insurance, and she said they excepted my insurance. Today when I arrived, the lady at the front desk told me they don't except my children's insurance. Due to someone not doing their job, I've wasted me and my children's time.

Brought my daughter here and we had a great experience. Dr. Reneau did a very thorough exam and made my daughter feel comfortable. Omar was nice and patient and Christi was sweet and helpful with the frame process. I will be bringing my family here!