Reviews

Katzman Eye Assoc was acquired by Wills Eye. Things have gone downhill very fast. It is difficult to secure appointment. A phone call is much lengthier with having to listen to a lot of options that do not apply to me. An online appointment requires one to fill a form and then someone returns call. It seems a lot of their work is being dumped on prospective patient . . very smart on their part but why would I undertake to do their work. Finally, they tried to pass off an Optometrist as a medical doctor, which she is not. At one stage they also tried to bill me for the entire visit as an out of pocket expense because they do not take the insurance I have. Overall, I would not recommend this new outfit to anyone based on my experience.

Had a wonderful experience at KOP Family Eye Care! It was quick and easy to schedule an appointment. The front desk was kind and professional. Dr. Ellwood was amazing and thoughtful in his medical explanations; I felt that I was receiving truly individualized care! I also opted to order contacts through the office and received them within 36 hours to my home address. Highly recommend to anyone looking for a new eye doctor!

Dr. Ellwood is one of the few practitioners that you look forward to seeing and you will actually get excited that you have a doctors appointment. He cares, makes you laugh and is extremely thorough in his exams. … More

I absolutely love this office! Dr. Ellwood always takes the time to explain exactly what he is doing and gives plenty of time to ask questions. On top of that, he is kind with a great sense of humor. Everyone in this office is friendly and extremely professional.I will never go anywhere else!

Dr. Goddard was incredibly kind and efficient for my appointment. Very happy to have found a new eye doctor so easily

A co-worker recommended Goddard Family Eye Care 15 years ago. My wife and I have been patients ever since. Angela is great at finding us appointment times and explaining our coverage. Dr. Goddard provides very thorough eye exams. He takes the time to listen to your concerns, answer your questions, and he offers helpful insight into keeping your eyes healthy. Angela and Dr. Goddard are two of the kindest people we know and they have always treated us like family. If you are looking for good eye care and friendly service, this is the place for you.

My family and I have been going to Dr. Goddard and Angela for almost 30 years and have been extremely happy. Our children are very comfortable with Dr. Goddard and he is always so kind, friendly and accommodating. Angela is always so sweet, is pleasant on the phone and in the office and is so helpful when scheduling appointments or with insurance questions. I would highly recommend this office to anyone looking for an excellent eye doctor!!

I had a great experience shopping for my glasses in Montgomeryville. Paul was very informative and I felt good about the investment I made in my eye care.

The store manager Paul was absolutely incredible! I came in with a plan and he was ready to help. He ordered the frames and I wanted and explained everything in detail to me about how my insurance worked. He is very friendly and made this experience very painless! Definitely will be recommending this store to others.

Got evaluated by the optometrist, waited 8 weeks (longer than I have ever had to wait for contacts) for lenses to come in, just for the prescription to be incorrect. Had to be reevaluated by the optometrist and wait another 8 weeks for new lenses. All while I told the doctor I needed these lenses for work. A normal process ended up taking four months to rectify. Additionally, the front desk staff was incredibly rude. Not sure the name, but she was an older woman who did not wear glasses. She muttered under her breath about how I waited last minute and how she was just reception and had no way of helping me. The former comment being irrelevant to why I was there. She continued to make comments under her breath about me the entire time I waited to be seen. She was condescending and demeaning when all I did was inform her why I was there. I have a lot of patience for retail workers, they put up with the nastiest of people. The fact that I wanted to write a review goes to show how unprofessional the staff was. The only positive is the retail worker, Paul, was helpful and honored the exchange I needed to make. Also the other receptionist (blonde, glasses) was very kind and helpful as well. I won’t be returning to this practice in the future.

Harvey is the best. He's saved my vision twice now.