Reviews

Everyone is very nice but we waited 45 minutes for our eye appt. What’s the point of scheduling a time if it’s pushed that far forward?

You simply cannot beat being a club member and I have good eye insurance. The free eye appointments for 1 year, reduced pricing on contacts and glasses and more. The staff is friendly and professional. The optometrist is clearly well trained and made me feel comfortable with my care. He even offered to refer me to a specialist for my poor vision. I highly recommend this establishment for your eye care needs.

Service beyond expectation! I am a regular customer at AB, and a frequent visitor. I bend, brake, crush, smudge and pop my frames and lenses, and the staff always kindly and carefully get me back in operation. They are always friendly and helpful, and take the time to do everything they can to make my situation right. They have earned a devoted customer.

The doctor is fine however, the two techs who actual performed my eye exams the 2 times I went there were impatient and easily perturbed if the patient wasn’t quickly responding to their “#1 or #2” questions. Perhaps when they’re performing the exams, it’s second nature to them however, it may not be so easy for the patient who wants to get it right.

I went there to find out about my eye disease and she explained everthing. She is a great dr so I sent other family members to her that were having eye trouble.

Dr. Assad gave the most comprehensive and thorough eye examination I have ever had. She discussed her evaluation and recommendations in a very professional and compassionate manner. She answered every single question with patience and in language I could understand. I highly recommend Dr. Assaad.

She was EXTREMELY dismissive of an issue I'm having with my eye that is having certain problems. She couldn't see any problems with it after examining it, and just completely brushed my concerns off. I actually had to push for answers and to get her to recommend an MRI since she couldn't see anything physically wrong with it. And when she pointed out that I could probably use my first prescription she told me she wasn't going to write a prescription because she said I wouldn't wear the glasses, since my prescription wasn't a high strength. This was her first time meeting me! How does she know if I will wear the glasses or not?? In fact, she initially said the reason I was having the issue with my eye was because of my eyes straining - so why the heck wouldn't you recommend I get the prescription and wear the glasses, instead of predicting that I just wouldn't wear them?!! On top of that, the entire staff was curt with me, and dismissive of my issue as well. Also, when I finally was getting my prescription, she flew through the entire process, and didn't take the time to assess what my vision was like through each individual eye, despite the fact that I told her everything looks smaller with my right eye.. Like what is wrong with this arrogant woman? I will NEVER go back! EDIT UPDATE: I ended up going to a retinal specialist and he immediately identified that I had a retinal detachment - a very serious issue! I asked her if I might be suffering from this and she dismissed my concern out of hand and told me "You don't have a retinal detachment, sir".. Thank god my general practitioner knew exactly what I was describing, and referred me to my retinal specialist! Why did my general practitioner know what I was describing, and yet she wouldn't listen to me about it at all??

I have definitely found my go-to place for eyeglasses. The doctor was very professional. She took an inordinate amount of time to give me a thorough examination. She explained the condition of my eyes in detail and made recommendations geared towards what is best for my eyes. She made no effort to talk me into glasses that I didn’t need. She has a fan for life. The technician also was very professional. He made a recommendation for frames while keeping my budget in mind. Both the doctor and technician are the best I have ever encountered.