Reviews

I had my first appointment today and although it took a bit longer than expected my experience here was nothing but amazing! The office staff is approachable, friendly and patient. My doctor was very informative, funny and explained to me very clearly about my results that I did not feel the need to ask repeated questions. I felt very comfortable with coming back to this place and would highly recommend this doctors office to anyone. See you in a year for my follow up! - Siera T.

Grandmother appointment schedule for 2:45pm and the doctor didn't come in to evaluate her until 4:45pm (2 hours later). Great customer service from staff.

Dr. Mark is absolutely amazing! His thorough eye examination, professionalism, knowledge, patience, kindness, incredible sense of humor, and his genuine concern for me truly made my appointment a wonderful experience. He took the time to provide a detailed explanation as he tested and both encouraged and answered questions. He was never rushed, and instead made it evident that time with the patient was of the utmost importance to him. The entire office staff also radiated with the warmth and kindness that Dr. Mark did. Everyone I interacted with made me feel appreciated and important. I am beyond thankful for my experience with Frutchey Eye Care. I do, however, have one negative comment. I am actually a bit sad that I’m not due for another visit to see Dr. Mark for another year!

Dr. Mark and his team are amazing! I have gone to many different eye care professionals in the past and this office is by far the best. He made sure I really understood what was happening and his recommendations. He is also very thorough! Everyone in the office is very friendly and made the visit enjoyable. I highly recommend him and his team.

Absolutely love this place and Dr. Sandra Frutchey was AMAZING. Maybe it's because of my sorely lacking social life, but it was the best 2.5 hour eye appointment I've ever had. They were super thorough and really attentive. Very glad I trusted the reviews. :)

Wow is all I can say. Dr. Coulter and staff did a very thorough eye exam for our autistic son. They are so knowledgeable. I’m so glad we found them and are finally getting some answers about our son’s vision. Ms. Taylor was great with him, making everything seem like a fun game. We never knew there was anything other than a routine eye exam until we came here. We’re thankful!

terrible experience! contacted the clinic with my daughter to order lenses for night wear. Diagnosed and paid for lenses. 700$!!! They said they would be ready in two weeks. The order was made on 06/10/2023. today 07/29/2023 no lenses. I ask you to return the money, they say that it is difficult, long, etc. I do not advise! I hope you get your money back!!!

I have left numerous messages over a three month. I never received a phone call back. I give up I will look elsewhere for low vision solutions.

Dr. Friedman was wonderful. He was educational, prompt and helpful. Nursing staff was quick and friendly. Scheduling was easy. The only problem (and I understand this as a physician myself) is prolonged wait times-spent a little over an hour waiting in the waiting room after scheduled appointment time until we were called back but everything after this was quick and efficient.

Very efficient office and staff which is so important when you have little ones who aren’t as patient. Every one was so kind and helpful. Dr. Friedman is extremely knowledgeable and took such great care of my son.

Having a background in healthcare, I am very aware of patient experience expectations. This office met and exceeded my expectations. My appointment was taken exactly on time, and everyone in the office was cordial and professional. I am a relatively new patient and I felt totally comfortable and “at home.” I would highly recommend a visit to this practice. JS