Reviews

I have been coming here for 18+ years the staff is always helpful and friendly...John and Nahema has always been so good to me and my family I always recommend them if anyone is looking for a place to buy nice and affordable glasses with excellent customer service

Great service, great prices, very happy with my lens and frames. Found this place after calling around to a bunch of different places and this was the first who took their time to talk to me and explain things, no pressure. Thanks!

The staff is helpful and friendly even though they are understaffed (as many places these days) and many showed up at the same time. They answered all my questions, they don’t accept my insurance but I got a very nice pair of glasses and readers for a very good price, anyways my insurance only provides a discount where accepted. I liked the lens and frame warranty offered there. Like many errands one has to do these days, one just go check what you like, be patient if it is a little busy and when you are ready to buy, the employees assist finding a frame that fits you nicely as per your prescriptions. Great value for quality and look! I definitely will come back because they get new frame designs from time to time too.

The vision center has the most incompetent people ever. I was there a little over a week ago so my 2 daughters can have their glasses before school started. I was told they would give me a call if there was any issues and it will be about a week. I never received a call saying anything I call back spoke to one if their employees named Edgar not only did they cancel one of my orders, they also lost the other one. When I asked about the manager I was told she was not there and the person who may have assisted me was from another location and he didn't know who may have helped me. Not only did Edgar offered no assist he was very rude and tried to make it seem like it was my fault. I don't work for Walmart so how would I know what the procedures are. NEVER AGAIN!!! I would advise everybody go somewhere else. Walmart vision center in North Miami Beach should really look into re-hiring people that are knowledgeable and also willing to help their PAYING customers.

Lost my glasses at the beach, came to get a simple eye exam. 2/3 employees were nice but there was one lady who was rude for no reason, and it wasn't just me, she had a sour attitude towards everyone even to people who were just asking a simple question no eye contact and overall bad attitude. She had even charged me and the next patient for the wrong things. I'm sorry to anyone who lives here and has to deal with her all the time.

The customer service is amazing! The recommendation about my glasses was accurate. Marcel and Clarita are the best!

Edit comment from 8 months ago to add more details. scammy and the woman on the phone had an annoyed tone when making an … More

Loved the customer service, they provide an exceptional experience. Prices were great and large good selection of frames and lens options. Thank you very much for the family-like yet professional customer service, definitely coming back.

For years I had gone to a fancy optical shop in Kendal. This year I decided to try something closer to home (Miami Shores). What a pleasant surprise, while not as fancy, the service and frame selection were great. And I got my glasses quickly, the fit and lenses (progressive and transitional) are perfect! Very happy, this will be my new optical shop👍🏼

Mr. Eddie and miss Martha are very wonderful people In every way you can imagine. Go ahead and bless them.

I went to this optician because it is located near my house. I thought it was convenient. My experience with the ophthalmologist was excellent. The owners of the Optica are charming and very friendly. They don't pressure you to decide which lens you are going to choose. Today I picked up my glasses and they were perfect, I have no complaints. I have to admit that this place exceeded my expectations. I highly recommend them 😊 Evelyn.