Reviews

I cannot emphasize enough what a terrible place this is. They fitted me for contacts and I received contacts with which I could not even drive. Their policy says you can get refitted and get new contacts, but since I had opened two boxes and used 10 pairs = 20 contacts out of 720!! they gave me only 6 boxes and not the eight they should have given me! I paid near $1,000 for 720 contacts (for a year supply) but I ended up with 540 contacts!! Even though they made the mistake and fitted me with the wrong prescription!! Before this happened I was treated disrespectfully through the whole process, they made comments about me that I could overheard, and on another occasion the optometrist got mad at me bc I was 10 min late. This is a terrible place and I don't recommend anybody to use it. Unprofessional people and be aware of the deceitful policies.

Dr.lee must have fallen from heaven! He was very thorough and very clear in his explanations and very engaging. Every time he writes a prescription for my glasses they're perfect. This was my experience this time as well. I found a glasses from the selection that met my expectations. I like the additional services of checking my eyes my retina and so forth so that Dr Lee can make an informed and intelligent explanation of what these pictures are. I highly recommend this optometrist and this glasses shop

Dr. Lee is such a great eye doctor. He listens, takes the time to hear your concerns, and just makes the entire visit low-stress, informative, and enjoyable. I highly recommend him!

Terrible. Ever since they moved into this new location. They are unresponsive, rude and just negligent. The company I use to get my contacts have sent numerous requests for my new RX and have been unsuccessful. The requests started in March … More

The eye doctors are fine but the sales staff are unethical. They high pressure you to purchase eye glasses from them and withheld my eye prescription and exam results when I declined to buy anything. I did not discover that my eye prescription was not included in the papers they gave me at check out until I was home. My calls to the store to obtain my prescription since then have been ignored.

Dorian, Kendra, Sharon, Jada, Dominique and Dr. Ibrahim took great care of me at the DuPont MyEyeDr.! Whether fixing my frames when a screw came out (Dorian and Sharon), inviting me to try new and exciting styles and colors and updating my account (Kendra and Sharon), or simply being a pleasant presence in the midst making me feel welcome (Jada and Dominique), the service and delivery were impeccable! Dr. Ibrahim even greeted me on his way out for the evening and made me feel like they had kept the store open just for me! Love this crew of professionals and love the results they give! Definitely visit this store if you're in the market for a new pair of glasses!

Dr. Ibrahim is a wonder! He’s so patient, kind, and delightful. I was having problems with my previous prescription, and he took the time to patiently work through the contacts exam with me and find the perfect toric lenses that fit me best. He also happens to be a talented magician on the side and will make your appointment the funnest eye doctor visit you’ve had!

The eye review portion was good. And i likes the doctor. I have a real problem with the way the salesman essentially force you to buy from them. The pricing they have on the frames and contact lenses are ridiculous. They say they price match and will get you the best price. I don’t think that is true. Just do you own research and purchase them from a third party site. Not to mention they messed up my order anyway. I will be going elsewhere in the future for my glasses and contact needs.

Terrific experience with Dr. Miller. He has incredible expertise with contact lenses for older patients that need correction for both distance and reading. The lenses he prescribed dramatically improved my vision for reading and distance, so I no longer need reading glasses. He explained everything very clearly and carefully confirmed how everything was working for me. Everyone at this location was helpful and delightful to work with. Highly recommend Dr. Miller and MyEyeDr.

Amazing eye doctor. Dr. Miller is thorough, thoughtful, and creative. The staff is incredible. Every single person helped me and I came away with fantastic new frames and contacts. Highly recommend.

I'm genuinely confused how this place has 5 star reviews. I was glad I had read previous reviews because when they tried to do the retinal imaging, I declined it. The doctor was friendly & professional, but then when I told her I liked my current contacts, she put me in a different brand (which I later learned is $20 more per box). I resisted their pressure multiple times to buy them at the store and now when I called to get a prescription for the contacts I wanted in the first place, they told me "We just got back from lunch, call back in 30 mins when maybe someone else can help you." Bad customer service from start to finish, now I'm going to have to go in person to TRY and get the correct prescription without getting charged again.