Reviews

Dr. Pribis looked after me when I got pink-eye and keratitis while I was working in Stamford. She is very hospitable and will answer your questions thoroughly. Highly recommend.

I tried to reschedule my appointment with them because unfortunately I had to take a household member to an emergency appointment so couldn't make my appointment with them. My appointment I had made the night before, approx. 14 hours prior. I was then told by a quite unfriendly staff member that I can't reschedule within 24 hours of the appointment and will have to pay my copay for not showing up and will also never be able to schedule an appointment with them again, only walk-ins since I am not reliable. I explained my unforeseen emergency situation and that I had only made the appointment the night before so by the laws of physics there is no way I could have rescheduled 24 hrs before the appointment. The staff member then said she would discuss with the doctor and call me back. I waited 1.5 hours without a call back and then called again myself. They did not apologize for never calling me back and put Dr Nemser directly on the phone. He started off by asking me why I am wasting his time. He then however conceded that he couldn't charge me anything for not making it to my appointment after I told him I was a fellow healthcare worker myself and cannot be fooled like this. Overall horrible experience, I have never been insulted like this before by both staff and provider. Plus the audacity of trying to scare you into paying money or never getting appointments (therefore healthcare!) again. Stay away, there are many other optometrists in the area.

I have been a patient of Dr. Nemser's for almost 25 years. He is an excellent doctor who takes very good care of my eyes. He has always carefully explained any changes to my vision and is very professional. The staff is also very helpful. Whether it's ensuring my contacts get shipped or offering help picking out frames, they have always been there to help me.

My eye health is very important to me, so finding a great doctor in the area was crucial. I found Progressivision through their awesome instagram account. The woman at the desk and the gentleman in the back were confident and knowledgeable. Dr. Nemser knew how to take care of my eyes and gave me great advice. Prices for glasses are fair, and they work with my insurance! I encourage you to give this office a try when your yearly eye exam comes around!

Thanks to Calvin he helped in repairing my glasses by restringing them quick. Very professional, he even offered to adjust the glasses for me to help me from needing to push them up all the time. This is the dedicated place I will come to get my glasses fixed all the time. Thanks Calvin

Customer service at this store is good. But this chain charges exorbitant amounts to insurance. And they own both the most common eye insurance company plus the frame manufacturers. It seems to be a conflict of interest.

Great experience! Karina, the assistant manager, was incredibly helpful and she and Gary, the manager, we so nice! I was in town visiting family and had lost my glasses the week prior. Karina worked with me to have my eye doctor’s office fax over my prescription, took the extra effort to make sure we took advantage of any potential insurance discounts, got everything processed efficiently, and ensured my glasses were ready to pick up within a couple hours. Would definitely recommend them.

Dr. Smilen is very caring for the health and well being of my eyes, I've been with him for years until I got PRK surgery and he's been caring for my post op still. The ladies at the desk are amazing, friendly and will make sure your needs are met. Wide selection of glasses to choose from, some selections are insurance covered, as well as contacts are available.

I made an afternoon appointment approximately four to five weeks ago for a general eye exam. This was a new patient visit. The day of my appointment I called to confirm as I thought it was a little strange that nobody followed up with me to verify I was coming in. I called them and a recording said the office was closed. I proceeded to go there anyway thinking maybe they were closed for lunch. When I got there they were indeed closed with a note on the door that said “Closed for Training”. Needless to say I was very angry that the staff could be so incompetent and unprofessional as to not call me and reschedule. On another note I should have realized there was something wrong with waiting so many weeks for this type of exam. Medical yes but a general eye exam? This practice is a waste of time. I do not recommend using them.

Knowledgeable helpful doctor, kind and friendly. Horrible time management though, expect to wait way past your appointment time before you see him. For my past two appointments, I waited over an hour which caused me to miss more work than anticipated. The office staff and doctor didn't have any sense of urgency despite how long I had been waiting.

Dr. Chandler-Drakes and her staff were so welcoming, friendly and knowledgeable. This was my first time to the optometrist since I was a child, and I was so impressed by the cutting edge technology and thoroughness of my exam. Dr. Chandler-Drakes was incredibly patient and took the time to clearly and concisely explain everything. Cannot recommend Stamford Family Vision enough (and I already have to friends and family).