Reviews

I had the worst experience here. Everyone that works in reception was very rude and refused to help me. We signed in on the kiosk and paid the deductible fee and sat in the waiting room for over an hour. I went up to the reception desk three times to ask about appointment status and was turned away each time. Finally after waiting a full hour, I was pushier about asking for help only to find out that they didn’t show me as signed in and cancelled my appointment. I had a phone receipt of the transaction on my card showing that I paid for the deductible and completed the sign in registration on the kiosk. Had the reception helped me the first time, the error of the kiosk would have been identified and my son could have seen the doctor. Instead, we wasted the entire afternoon and were unable to see the doctor. I will be finding a new doctor’s office. Highly recommend skipping this place and finding an office with better patient service.

A friend needed me to accompany her to Makar Eyecare this past week and I was very impressed. The staff was professional and accommodating and the facility was lovely. The comfortable waiting area included a great space for kids. Their selection of glasses was very extensive with frames available in all colors and price points. Dr. Clark took his time to explain procedures and answered all our questions patiently. With weekend hours they are able to accommodate those with hectic weekday schedules as well.

Best 👌 👍 😍 …

Terrible customer service, especially the lady behind the counter. Never returning again

I waited an hour an a half and did not get seen. I had to leave and there were only 2 people ahead of me. Very slow service and the availability is awful only 2 days a week and 3 hours and the staff is too busy talking about sales at Walmart instead of getting their customers out of there fast. Some of us do have other things to do other than just an eye appointment for the whole day!

Oak Hill Eye Care is a standout in the world of eye care, excelling in dry eye treatment and Lasik procedures. Their comprehensive services include eye examinations, emergency care, optical dispensing, and a range of specialized offerings such as scleral and specialty contact lenses, Nurolens, and Latisse. One of the defining qualities of Oak Hill Eye Care is their commitment to providing top-notch patient experiences. The staff and doctors are remarkably friendly and approachable, creating a warm and welcoming atmosphere that instantly puts visitors at ease. Their expertise in dry eye treatment is particularly impressive, offering much-needed relief to those suffering from this uncomfortable condition. Moreover, their proficiency in Lasik procedures ensures that patients seeking vision correction can entrust Oak Hill Eye Care with their eyesight. The clinic's commitment to staying at the forefront of technology and innovation is evident in the inclusion of cutting-edge treatments like Nurolens and Latisse. Overall, Oak Hill Eye Care combines expertise, state-of-the-art treatments, and a friendly, caring approach to create a winning formula for eye care. Whether you require routine check-ups or specialized treatments, Oak Hill Eye Care is a reliable and compassionate choice for your eye health needs.

Wonderful experiences here. This has been my Optometry office for over 6 years and has been the greatest experience I've ever had. The doctors and staff are extremely knowledgeable and courteous. They explain everything and offer all the options available. I love the semi-rigid lenses I have. My partner loves his glasses. I highly recommend this office to all of my friends and family.

I have been coming to this location for years now. I tried going to another location and could not wait to comeback to Strongsville!! Hannah and Todd were very helpful with my insurance. Both kind and professional during.

I love coming here the Doctor is great all of them, especially Mrs Joy

Had an issue with a second pair of glasses that I had the lenses were done up wrong and they were able to find the issue and put in the proper lenses. The staff there were more than helpful

By far the nicest and most professional Dr we have ever encountered. A+++