Reviews

Dr. Kha checked both my children’s eyes carefully in order to make sure that all measurement were correct. She explain thoroughly all of my questions and concerns about my kid eye problems. I am grateful for her care, knowledgeable, patience and cautiousness toward children eyesight. She worked on Tuesday only and she often fully booked.

I loved the service. The Dr was very informative she explained and recommended service for the present n long time care of my eyes. The staffs customer service was excellent beyond of any prior eyecate I have ever received. I will recommend this store to all I know and will definitely stop by to say hi when I shop. I am very pleased with my service.

My visit went extremely well. The front desk was friendly and efficient, and especially the Doctor was great. She took time to educate me about my retinal images and suggest helpful tips for keeping my eyesight healthy. It's been a while since my RX was updated and I felt in good hands with her (Dr. Christine Yang).

This place is full of great individuals! We have been patients for years and even after moving over an hour away we still keep Capitol Eye Care Center our choice for ophthalmology. The ladies are always so nice and helpful! They have never steered me wrong on choice of glasses. Very honest with their thoughts and suggestions and even have picked a few frames I would never had considered on my own. Very friendly and worth the longer drive.

Great eye doctors and staff, they are very accommodating and you don’t have to wait too long to get an appointment! Good selection of glasses too but I checked some of their prices online and found cheaper prices for the same glasses so make sure to check online shops before buying a pair. But I got the lens of the glasses changed here.

The doctors are friendly and professional. The devices look decent. The staff are capable to explain insurance and pricing clearly. I would pay another visit. I recommend this to people new to optometrist.

Every time I've visited them for an eye examination or to shop for glasses, I've had consistently positive experiences. Just a few days ago, I had an eye exam, and it was another excellent visit. The optometrist was the first one to thoroughly explain the signs and symptoms of deteriorating eyesight to me. She displayed kindness and patience as she listened to my struggles with poor vision while discussing prescriptions for both glasses and contacts. When it came to contacts, they provided me with a trial pair and a few extra contact lens samples to ensure that the prescription was accurate. They also instructed me to call within three weeks to confirm the correctness of my contact lens prescription, which left me feeling reassured. The front desk staff was equally outstanding. They advised me to return at a later time to take advantage of a rebate and a discount provided by my insurance when purchasing the next batch of contacts. 5/5 service

100% they gave a rude & rasict customer service demeanor. When you snicker in a different language in front of a customer after a price is questioned, or when you don't buy their frames, it's probably going to be offensive. The doctor was nice but the office staff was rude, wearing Hello Kitty sweat pants under a lab coat, and unprofessional.

I came to the center as time scheduled but the doctor was 20 mins late. During the waiting time, I complained about the bad experience more than one time, all the staffs heard but nobody said sorry or called the doctor to check his arrival time. They just ignored, pretending heard nothing！If the doctor can't arrive on time, just don't make early appt! You should not waste customer time.

I have used this clinic for my vision protection since 2008, enjoyed doctors’ professional services. However, I would not recommend this clinic since I had disappointed experience with its policy recently. I had received new prescription sun glasses with so called high quality Tom Ford frame in June 2023. Being enough disappointed, this frame arm got broken in less than three months. And even worse, I was told by clinic, it is not under defined warranty policy, such as scratching, or other surface defects. Any material defects are not counted. So, as the result of this material defect, I have to pay for a new frame in 35% discount from my own pocket. I will not buy any glasses with Tom Ford frame, and put question mark on the service from this clinic in the future.

After 20 years with Warm Springs Optometric, I can openly and honestly say that Dr. Susan Perrine and her staff have risen to the stratospherically rarified air of Nirvannah, and that is the unvarnished truth. Achieving a state of grace is often thought of as being impossible, but it is not. One simply has to work at it, diligently...as they have. KUDOS ! ...And THANK YOU !!!