Reviews

I'd like to start by saying my family has been seeing Dr Stratton for a few years. She is extremely nice and professional and I would recommend going to her. However, I had an eye emergency during her vacation and had to see a different doctor in her office. Well, talk about an entirely different experience. Dr. Rich would not listen to anything I had to say about my injury/infection and apparently decided that it was allergies. I tried multiple times over 2 visits to explain how it started and progressed but she just wouldn't listen. I was not getting better and actually parts were getting worse. So, I went to a different practice yesterday (4 weeks after 2nd visit to Dr Rich). I hadn't been there before but am now moving my whole family there. The new doctor sat down with me and listened while I explained in detail how this started, how it progressed and what treatments I had sought and taken. Then he was able to pinpoint exactly what happened, how it affected my eyes, how to properly treat it and hopefully prevent it in the future. Dr. Rich wasted my time, my money and possibly longer term difficulty with my eyes. So, while I can recommend Dr Stratton, I do not recommend seeing Dr Rich. Listening to your patients is absolutely key to good medical care and she did not demonstrate the ability or willingness to do this during two separate visits.

Amazing place. Very caring and understanding individuals. Dr. Jose Payan is an incredible eye doctor. Very down to earth and does not mind educating his patients during the treatment process. I wish I would’ve taken a picture of my eyes before & after my infection. Finding a trusty eye doctor or eye care center can be difficult, so I truly feel blessed that I stumbled upon this place. I will recommend this place to anyone. You can tell how much they care about the work they do, and I hope each employee there knows how appreciated they are.

Very clean an nice place. I would refer them 2 others....

SOOOOO FAKE ! FAKE BRAND NAMES AND CHEESY TALKS !!! EVERYTHING IS OVERPRICED EVEN LENSES, COM' N WE'RE NOT ON 5th AVENUE !!! THE OWNER WILL TRY TO DECIEVE YOU BY SMILING AND JOKING ALL THE TIME. FAAAKES PLEASE WATCH OUT GUYS !!!

Dr. Casey Is a very professional specialist, with a gentle spirit. Excellent bedside manners. As, I stated to him I had fear of the surgery that i must have, but with his grace of experience, he removed the fear. I have worn glasses since the age around 9 years old, Always eyes very sensitive. Very important to trust your Doctor. I respect his time, talent and substance. Peace and Love to All Cynthia

This has been my optometrist for 7years! I’ve always received great care! I’ve gotten glasses and been fitted for contacts here. When my glasses broke I was able to call and purchase contacts until I could either replace my glasses or buy more contacts.

I don’t recommend anyone to go with this doctor she is so rude

I have been going toCNY Eye Care for many years. Dr. Shiomos is excellent, and all of the staff are great. They are kind, caring, and knowledgeable, and they're always helpful and patient with me.

When I arrived as a new patient, the front receptionists were very welcoming and provided excellent customer service, especially Dr. Heffelfinger and her assistants who were professional, knowledgable, compassionate, and very helpful. It's been difficult to find an office that provides excellent treatment, and this practice has surpassed my expectations. Dr. Heffelfinger took her time performing a complete eye exam, explaining the results in depth, and delivering exceptional patient care. Overall, a fantastic experience, and I look forward to future visits!

I want to say how extremely wonderful Sabrina in the Optical department has been. My glasses broke while I was out of town and she ordered new frames over the phone and had them in by the time I got home. She fixed them and got me back seeing again. She is absolutely the best.