Reviews

The best healthcare professional I have ever experienced.

Was an hour late at this location. There is parking for 1-2 handicap vehicles. Parking at for all IU medical locations here is horrible. The cancer center claims to have valet parking, but, I have never seen it in operation.

One of the worst customer services at least on the phone. The operator seems to have no patience for hearing the other side of the phone! They should be properly trained.

Love Love Love this place!!!! The two ladies in the front are the greatest, know most everyone by name and are so loving to us and our children. And Dr.Ruiz, OMG love this man he's awesome and so very kind! You will get the good old fashion customer service here. Go, What are you waiting for???

Arrived Irving Mall at 10:00am which is Visionworks posted opening hours online. Only to find out that Irving Mall main doors do not open until 11:00am??? Called Visionworks inside the mall and a lovely employee named ERIKA opened the Mall door to allow us enter and assisted me and my husband with our glasses. Kudos to ERIKA who provided a service over and beyond her normal work hours and routine!!!! At this day and age we truly appreciate ERIKA’s dedication to customer service with a smile!!! God Bless you Erika.

Best eye doctor around. The doctor is super friendly, knowledgeable, and is very good at explaining things. The staff is also extremely friendly, helpful, and are clearly trying to do everything to make your time there pleasant and smooth. 6 stars out of 5!

I was seen within 2 days of my phone call; exceptional!. All of the staff were very pleasant to deal with. The front desk was especially helpful during the many times that I called. Thanks for that! The examination was very thorough and the explanation of my issue was very clear.

Dr Marguerite Billbrough is a Briilant Optamalogist and putting your eyes in her best interest.wishing i chose her to do my cataract replacment lenses first. Dr is very patient friendly and easies your fears!! As well as her staff friendly & Happy atmosphere. It was a pleasant expereance TY

They are so unprofessional I came to them on Decemeber the 12th to get my daughter's glasses and they said they would be ready in about a week. So two weeks passed and so I called on January 10th and they said they broke the lenses … More

I was very impressed with the professionalism exhibited by the staff. They were committed to providing quality care to their patients.