Reviews

Dr. Hoang is one of the kindest and most courteous health professionals I've ever been helped by. She was very thorough, and made me feel very welcome and cared for- a true gem of a doctor. The whole office is fully friendly people, and they all do a great job.

Great customer service. They have been awesome about expediting contact lenses for me when I needed them short notice. Everyone who works there is vary friendly, responsive and helpful.

I recently had my glasses repaired at For Eyes, and I am extremely satisfied with their service. They were able to fix my glasses quickly and efficiently, saving me from the hassle of finding a replacement pair. The staff was friendly and professional, making the entire experience pleasant. I highly recommend For Eyes for any glasses repair needs.

Four Eyes Dr Lam is so phenomenal, knowledgeable and very caring. Mr Rino, is so professional and attentive to my needs and purchase coffee for me. Mr Michael, goes far and beyond the call of duty to make sure that I received the right frame of glasses that would fit my face. Michael service is loving and caring. This office is wonderful.

Visited their site with severe pain in my eye. Just to seek for an opportunity to see a doctor or possibly making an appointment.. Receptionist was very kind, but she told me the clinic do not offer such services. Wondering what medical this clinic practice then.

I have Glaucoma and my eye pressure is 20 over 20. I had laser surgery in June, and after one month, my eye pressure is down to 15 for both eyes! This is really good, and the Doctor is a very nice person! My mom usually goes to another Doctor in a different office, but I am so happy with Dr. Dacanay’s services that I switched her over. Now she is a patient in the same office as me. Glaucoma runs in my family, my mother has it too, so I am very happy to have found a doctor who I can trust and believe in his performances. He predicts that the pressure will continually decrease, and I am optimistic with the results. Thank you Dr. Dacanay!

Dr. Dacanay literally saved my life & my vision in 2009 when he was still a doctor in Everett, WA. I’ve been searching for him to thank him for a very long time. Dr. Dacanay is extremely knowledgeable and was the only doctor (out of many) who was actually able to diagnose me with the rare condition that I had. While other doctors were prescribing pain pills just to get me in & out of their office quickly, Dr. Dacanay actually listened, paid attention, and was very thorough. I can’t thank him enough for the care that I received.

They took from me $1800 for scleral lens (buying + fitting), then scheduled me for a wrong appointment after waiting for a long time which supposed to be for fitting and told me sorry we don’t have your lens. I had to try to fit a new appointment in my busy schedule then they told me I passed the window for a refund! Later after finally trying my lens which didn’t work out, they said sorry we can’t refund you, here is $200 credit! Literally the entire process is to milk your money when you still have the same visual problems. That was two months of rents I scarified to help my visual problems. I called, I emailed, I tried everything possible. But their attitude wasn’t creating any space to hear from their patients. Their reply to my email shows they actually didn’t even read it throughly. Stay away.

Just impossible to get anyone on the phone to answer questions or help with scheduling. After waiting on hold for a long time, you are forced to disconnect or leave a voice message but no one ever returns the call. I've called several time over the last few days and at different times on the same day and no dice. Super aggravating that I got fitted for contacts and couldn't have them shipped to my house. Instead, they're at the eye center but I can't get an appointment to pick them up or get ordering info so I can have some for an upcoming trip. Once you're in the door, the staff is perfectly competent but just not worth the struggle.

I came in specifically for a *contact lens* exam. When I got into the exam room, the person doing my exam told me that they couldn't do a contact exam because I didn't have my old contacts. I was NOT notified to bring in a pair of old contacts or my previous prescription. I have never had a contact exam where I had to do this. It doesn't even really make sense. What if I was a patient who never had contacts before? I was taken off guard and consented to the glasses exam anyway because the person doing my exam was nice and made it seem like it wasn't a big deal. The appointment ended up taking 1.5 hours total because there were so many tests that were done - including getting my eyes dilated. The more I think about this, the more upset I feel. Usually when you get your eyes dilated, they tell you beforehand or have you sign a consent form to let you know the precautions you need to take. I had to drive myself home afterward and my eyes were blurry the rest of the day. I paid for the exam, received a very non-helpful prescription for glasses, and had sensitive eyes the rest of the day. I did not receive the service that I made an appointment for and left feeling like I had paid to be "practiced" on. I took an afternoon off of work to come in and will most likely not come here again. I also didn't see a place for client feedback, so I'm posting my review here.

A wonderful caring team of eye specialty providers, i feel the caring expertise, their warmth and expert care. The vision rehab exercises are no fun but I love my team at the TBI Eye clinic ❤️ in deep gratitude for the wonderful team and student-providers and staff. Thank you very much for guiding me to save my vision.