Reviews

They told me to show up early for my 9: 00am appointment when they don't open before 9:00.

When I went to the office today for a recheck of my glasses, the staff was very polite and helpful. I only waited a couple minutes before being escorted into a room where I met Dr. McCann. He was extremely nice, listening intently to me and answering all my questions, while reexamining my eyes and new lenses. He then confirmed that my prescription was correct and offered me some useful suggestions.

I absolutely love my new eyes! Cindy, with financing, has the absolute best customer service! She explained everything to me and never left me without an answer! I got the PRK surgery which was the best decision I ever made! I have worn glasses all my life, and it's so wonderful now to be able to wake up and see!!! THANKS SO MUCH EVERYONE! From the reception, to finance, to the assistants, and especially the doctors who took care of my eyes! YOU'RE THE BEST!

Disgusting office in a basement, full of boxes and anticuated equipment. Today I went for the result of a test and he didn't complied with the HIPAA law, he give me the result in the corridor of the office in front of other patients. … More

This place is absolutely awful. To sit here and have to wait for over 2 hrs to be seen is ridiculous. The employees are rude and the residents are just as awful

Lifetime Optometric is a great place for all of your eye needs. The staff is very friendly and helpful.

Huge props to the staff at this location. I came in 30 minutes before close with a nose pad issue, and despite my frames being in pretty bad shape, they were able to fix the issue completely. They also took the time to tend to my glasses in ways I hadn’t anticipated, like checking and tightening all of the screws, and ensuring that they sat level on my face - all in under ten minutes. This visit not only saved me the inconvenience of having to make a long car ride home with broken glasses, but it also kept me from needing to spend my Sunday at the optometrist. Definitely would recommend visiting this location.

The atmosphere within this establishment is disheartening, marked by a conspicuous absence of effective management and abysmal customer service. The absence of clear leadership is palpable specifically the store manager Corinne McNamara, … More

She was pretty nice, only issue was I was the only one in the lobby. They made me sit there for 25 minuets talking about random things. They could of done my exam then talk about other things.

Kathy is a God send! It's so refreshing to meet someone who truly cares about their customers. She suggested a 2nd opinion on my current script which proved to be incorrect. I got a new script and even though I've had epic fails with progressives in the past, Kathy recommended HD progressives. I was more than pleasantly surprised with the clarity of the lense and they weren't nauseating. I highly recommend Whalen Optical. Thank you Kathy...God always gives us what we need and you are a blessing!

I am an active & vibrant 66 year old retired RN. I randomly sought care from Dr Greenberg because my husband had a positive experience with a colleague of Dr Greenberg's. This MD gave me very little to no info about recs for +/- of cataract surgery & was defensive when I inquired why he feels cataract surgery is elective. His tech who did my acuity exam was kind but when I got new glasses with the new RX, my vision was not good & I felt very dizzy & nauseated with the new RX with poor vision, to boot. I returned then & was retested with same results. This MD retested then me himself, after I told him my 3 year old RX, gave me better vision than the RX they decided for me. Dr Greenberg then retested me again and was impatiently flipping the testing lens and practically threw his hands up & ordered a new RX. Those glasses were an improvement, but again I asked pointed questions about my new macular degenration diagnosis & got very little info. Dr Greenberg told me vitamin supplements for m d. wouldn't help. He may be a good surgeon but his bedside manner lacks. I got a 2nd opinion from a positive MD with compassion from a practice outside of MHeath, who cited research backing vitamin efficacy for m.d.and he welcomed questions, was kind and gave me directives and reasoning about his holding off on cataract surgery. When a health care consumer is treated disrespectfully, it leaves little trust in having that MD perform surgery on them.