Reviews

I called them to check if they're in network with my insurance company so I don't have to pay for my insurance. After giving them all the information, they told me they can't check it but they can schedule an appointment for me. I thought that was nice of them at that time. Later on, I took a bus and traveled all the way there, and the same girl who talked to me on the phone told me she ran my insurance that morning and they aren't in network with my insurance company, so it'll cost $250 out of pocket for the contact lens eye exam. So I just canceled the eye exam and left. I don't understand why she can't just call me or text me when she found out about it. What kind of business makes people travel there to tell them such info? I'm glad I didn't do anything there anyways after reading all the reviews here, and I wish them good luck with such customer service.

We love it here! I felt right at home.

Amazing staff and so accommodating. Dr. Lee was amazing & both ladies working on 10/26/2023 at the end of the work day were very nice and helpful! Amazing experience.

Cheryl and Dr. Janet Lindsey are amazing!!! My mom has seen both for over 20 years and we will be coming here until they retire. The ONLY issue we have ever had was sometimes experiencing long waits, but they have improved on that and it is SO appreciated. Dr. Lindsey took my concerns seriously and diagnosed me with some issues that people my age usually do not have. No one else would take me seriously, but she listened and found my issue.

Dr. Weller is great and the staff is helpful. I don't love the selection of frames, but they're priced right. Our family has always done our glasses and contacts here. I'm just now branching out elsewhere for the frames, but I'll have my prescriptions from Costco.

Great knowledgeable and friendly staff. Dr. Suraj S. Afshar explained everything to me in an easy to understand way throughout the evaluation. Throughout the help I received selecting eyeglass frames, and the fitting, it was a seamless and comfortable process. Best prescription eyeglass fitting experience I have had. Highly recommend.

I’ll preface this with that I do not normally write scathing reviews about anything; but, this is an exception. I am a healthcare professional and I have not seen this level of non-professionalism. This a 0.5 star review but Google can only do 1 star. Went here in November 2022 for blurred vision and eye pain/headache. Two appointments was all it took to realize that they didn’t care about me as a patient. I felt like a cash grab for the place. Dr M Cantrell did not try for imaging immediately. He rather go through all the same optometry tests that you would do when you get your prescription glasses. The tests were ran again on the second visit. After finding that the readings were off compared to my previous prescription, he wanted to go on the medication approach for pain relief rather than referring me to an imaging facility for an MRI. He told me to “LIVE WITH IT” and that there wasn’t much he could do. He wanted to set up a third appointment to do more nominal imaging that was not an MRI/CAT scan. I was fed up with it and went down to Southern California to another ophthalmologist for another professional view as to what is going on. I was not getting the care I needed and I still didn’t know what was going on. We went straight to an MRI and found a mass… something that could have been a lot worse if not caught early. The team at DLV helped me out tremendously and quickly got me the care I needed. It was night and day the level of care. At the rate that I was progressing with care under Dr. Cantrell, I probably wouldn’t be here to write this review. Please stay away if you have ophthalmological issues as you’ll be sitting in limbo for months.

Holly Isa and Dessaray always help me choose my glasses. This year I also bought a pair of sunglasses and I love them. Thank you for your help! You all are awesome!

This is one of the best optometrists I’ve ever been to. Everyone was very kind and lighthearted. They took every appropriate precaution against covid and still did so in a very polite way which I was very impressed by. The doctor was … More