Reviews

Trying to reschedule an appointment, after waiting for 40 minutes then my all was straight-up hung up! What the actual fxck!

I absolutely love Mandy she was great with helping me find the perfect glasses. :) I love the styles of eyewear they have. They make sure to have what’s trending and a good selection of sunglasses too!

I was referred to Dr McKee for strabismus surgery. Dr McKee and staff were great. He examined my eyes to see the extent of my issue. He recommended surgery and explained the surgery procedure, what to expect in recovery, etc. I was very …

Fix your open and close times on your web site!!!!!!!!!!

I didn't purchase my glasses here but I wish I had. I came to see if they could fix the nose pad on my glasses, since one of them fell off. The gentleman there was so kind and helpful. He let me know why they had broken off, due to sun exposure, and I bet the age of my glasses, I've had them a while. He did everything possible to fix them. Without the nose pad, it's uncomfortable to wear my second eyes. I will be purchasing my next glasses here because of the great customer service from the young man. Thank you!!

Optical outlets has great product and outstanding service. Chloe helped me not only with my style and fitting but to get the best deal (which, not surprisingly, is always through their discount program and never through my insurance). My two new pairs were ready sooner than expected and I felt like I got the best price. Eye exam to new glasses, I have always been happy with Optical Outlets and their staff at the St. Pete location!

I had a very thorough refraction 10-24-22 and was given a perfect eyeglasses Rx. This after 2 "remote online" exams elsewhere that were not good. I highly … More

Incompetent, rude, aggressive. Cannot underscore how bad this place is. We have been loyal customers for decades but the service has degenerated to a new low. Take your valuable business somewhere else.

Great experience! My son got a great pair of new glasses and his appointment went very well. Everyone was very professional and kind. Will be coming back for our next eye exam!

Excellent location full of wonderful staff. I've experienced 4 optician specialist at this center, and they've all been nice and helpful. I went in this location nearly in tears from another local, very expensive optical chain because my $500 pair of glasses (no insurance, unfortunately) kept developing creeping cracks into my visual field. It had been my fourth replacement pair that was doing the same thing, and the first gentleman I spoke to educated me on how particular the new polycarbonate material is with cleaning solution. The other place just told me to use soap and water, which had been fine, but doesn't work for the newer glasses materials. Important: Use proper cleaning solution on your specs! During my appointment, he helped me find frames that were the correct millimeters width that I liked (and taught me where to look on frames for width in the future). Next, and I've never had an optician do this for me before in my 20 years of wearing glasses, he gently tested how they say on my nose by pulling and pushing; making sure they weren't pressed too close again my lashes. I feel like I was truly paid attention to, cared for, and always felt like I had a one on one experience. Out of pocket, with anti glare and transitions, my total was half of the other place and I couldn't believe it. A couple months later, I went back for a left arm adjustment on my frames and that gentleman fixed them to perfection. He assured me that I could always come back if it wasn't comfortable enough, and informed me that if the area by the left ear was currently irritated, that I may not feel the relief of the adjustment right away. He was just so nice. Having someone help you be able to see us a very trusting experience, and they made it so smooth. THANK you, Walmart optical specialists!