Reviews

It's clean and the staff are nice. We were in and out quickly.

The exam price is cheap but you get what you pay for. I went to another Optometrist as I still couldn't see. The second opinion verified exactly what I knew. My prescription was off which has caused me to have to buy additional lenses so I can see. Please be aware

Everyone that works at Triad Eye are always up beat , friendly and knowledgeable. Dr Neil Sutton and Stacy are always friendly and honest with their clients. Doc who fits you for glasses is a fun guy and very knowledgeable in helping you pick out a set of glasses. Great place to go to get your eyes checked out!!

I have now had an exam with both doctors at Lewisville Eye Care. One year for a regular annual check and this year for my annual check as well as for some eye issues I have been experiencing. I can tell you that both of the amazing doctors here are just incredible at what they do. Thorough, knowledgeable, and kind. The front office staff are also warm and welcoming as well as very proficient at making appointments and referring me to a specialist without delay. I have been to many eye doctors in 3 different states and this office is all around the best I have ever been to. Highly recommend!

Very thorough and informative; I knew what to expect and felt like any concerns were addressed. Cataract surgery was so quick!

Doug does an exceptional job with one's eyeglass care. Very personable service. Been with him for many years. Great 1 on 1 care during and after appointment.

I came to this office earlier this year, they rushed me in and rushed through the appt. Staff was not very friendly. Was made to feel like the last customer holding them up from getting off of work even though they were supposed to be open for another 3-4 hours after my appt. My prescription was backwards and my contacts were blurry. I was told it was my eyes adjusting. It definitely wasn't. I have been to different locations in GA from this same company and had a great experience. So I was excited when I moved to Montgomery and saw there was one here. But I quickly learned that the service here is NOT the same! I Will NOT be back to this office!

At this clinic, I've seen Dr. Mazharrudin so I cannot speak for other providers at this location. The first visit was ok (bedside manner was just meh) but today I was very disappointed. My appointment was at 1:30 and I had to leave at 3 due to another appointment that I had at 3:30. No real explanation for why she was running behind and all her rooms were filled. When asked if I could reschedule with another provider for a sooner date than she had available I was told at check out that I have to continue to see Dr. Mazharruddin and was given no other options. This is very inconvenient not only for myself but I feel like for other patients as well.

Absolutely the WORST eye exam I have ever had. First of all, I had NO idea it was remote. I called to make an appt and they didnt inform me that at all. Second, The lady said herself she was the accountant/Payroll person of Costco and had ONE WEEK of training to do ALL of the work on our VERY IMPORTANT and SENSITIVE eyes. Not just her though, The guy there ALSO was just a worker with one week training on how to run the machines and do exams. Im sorry but one week is not enough. I have had surgeries etc and I wrote that prior to my exam and they still chose to waste 1.5 hours of my time then tell me its a "Hard Stop" and they can not proceed but didnt know what that even meant. They both had to run and get a book and read what to do next... How terrifying and absolutely not okay. These are my EYES... They shouldnt be getting poked and prodded with by someone who has never even worked with vision before. I had te pressure blown into my eyes at MINIMUM 15-20 times and still she had no clue what was going on. Then measuring was again another 20 tries, and every little exam they did they didnt even adjust the machine to come to ME or my CHIN, but instead I had to bend down and hurt my back more by sitting that way for awful long amounts of time. After being told it was a hard stop I sat and waited while they frantically ran around waiting for someone to call me and tell me what was wrong then be told "I'd benefit from an in person doctor" - NO ONE HAD TOLD ME IT WAS REMOTE or I would NEVER have made it. I am honestly so frustrated that I am going to report this. They didn't even TRY to make it right but instead I walked out with no prescription and no more time to get a new appt before my trip so I am beyond frustrated. Do NOT go here. They need to find people with experience, eyes are not something to play with.

Horrible experience with this doctor. During her one day at LensCrafters she managed to give me a prescription for glasses that blur my vision And then screwed me around with my appt to correct the prescription. I was able refund the glasses but cannot get a refund for the eye exam. Don’t let this Dr waste your time and money.

Terrible billing experience with Katzen lots of staff mistakes with my insurance plan/company. Phone calls are not returned and honestly no one gives a hoot. Very unsatisfied with the service and I had been a patient for over 10 years. If I could give it "0" stars, I would.