Reviews

New patient here for Bright view optometry with Dr. Lyn. Staff was very helpful and friendly. They made me feel so welcome as a new patient. I got my first pair of glasses here with the help of there amazing team. Anyone that’s looking for a Optometrist I recommend them to come here to Bright view ! 😄 …

Doctor was overly aggressive in his approach. Was not forewarned of next day pain. Contacting doctor was ridiculously difficult. Follow up appointment was 45 minutes late, and appointment itself would take 3 hours, mostly waiting, according to the front desk. Terrible practice.

Daisy was very pleasant and helpful! Joey was, as always, very friendly helpful and knowledgeable. Dr. Jenny is awesome, she has been the only eye Dr. to discuss what's happening with my vision. I really enjoy learning from her!

We love this family optometrist and staff. They are ever so kind, gracious! My daughter got Pink Eye and they replaced her trial contacts and gave us meds to clear it up for free! They are the best!

An Intelligent and insightful Optometrist. He welcomes questions and explains the anatomy of the eye very clearly. Presents clear options to issues confronting patients. A real pro!

Couldn't be more pleased! My previous doctor retired recently and it's been a struggle to find a worthy replacement. I am pleased to say that Dr. Childs and the staff are South Valley Optical exceeded my expectations. Dr. Childs is very thorough, he spent time explaining what he could see with my vision, listening to and addressing my concerns, sharing options. I never felt rushed or ignored. The optician staff were extremely helpful with finding frames that fit my narrow face, look nice on me and will work with a progressive lens. Everyone on the team worked together to provide me with a personalized experience. I've been purchasing contacts through 1-800-contacts for several years but some offices are stubborn about releasing prescriptions to purchase elsewhere; using South Valley Optical makes that step simpler as my Rx is easily linked to the 1-800-contacts account. 10 out of 10!

Always willing to Answers questions, very personable, fun glasses

One of the worst customer services I have ever experienced. The girl that deals with insurance is not only incompetent but lazy. She called to verify my insurance before the visit as they should. So I provide my details and she informs me that they cannot locate my insurance. Which is fine, so I do everything in my power to assist, I verify my personal information, called my HR to obtain a member ID, basically every detail to aid them in verifying my insurance. I am a healthcare provider as well, so to me the logical thing would be to call the back of the insurance card and verify coverage. The lady refused to call, so I did. Note that I had already looked on the insurance website for covered providers which is how I found their office to begin with. After calling the insurance company they informed me that the website was down and they could not pull any member information but it would be fixed around 2pm. She called me and informed me that my insurance was not covered, my exact policy was not covered and I would have to find a different provider or do self-pay. If you cannot verify the insurance just say that, there is no need to lie, there was no way to even see that information because the insurance company website etc were down. I called and verified my plan at 2: 30 and made an appointment elsewhere.

He is an Awesome Doctor very professional..His office is very clean which is very important to me..I highly recommend him..if you need Cataract surgery . .Anyone that knows me knows I had very thick lenses..Now I have 20/20 vision..Thanks Dr. Lam

Great prices and good quality lenses! Great costumer service!! Lots of offers and discounts!

What an amazing experience my wife and I had today with Dr New and the crew (Burberry, Versace and Nike). The entire staff was so helpful in answering all our questions and put us at ease. I definitely recommend this office for all your vision needs. What a refreshing start to our day.