Reviews

Dr. Le has been our family eye doctor for 30+ years!! He's wonderful!!! If you're looking for an eye doctor, I highly recommend Dr. Le!!!

Everyone is friendly and professional. Dr. Grayson has an excellent bedside manner and great advice. Answers all the questions frankly!

I am so disappointed by the way they do business. They promised my glasses will be available in 2 weeks. After three weeks, I called them and it is still not available yet. She told me nothing they can do about it. She asked me to wait for few more days which will be 4th week. This is ridiculous to do business. If you cannot do, don't promise your customer.

Kirkland unfortunately produced a bad experience for me. I have gone to them prior with great results but my appointment in late July was a very different experience. I called and set an appointment with Dr. Kirk to have my eye exam and renew a prescription I have had for 20+ years. Prior to service I asked what the services would include with my insurance and my renewal for contacts. Before service and at checkout, representatives stated that it would only be my $10 copay. During the appointment I was asked if it would be ok to see Dr. Asay instead of Dr. Kirk, due to Dr. Kirk running behind. I agreed to switch doctors to accommodate their need. I went to checkout paid the $10 they stated was the only balance due only to turn around and send me a bill. The bill was for $68, a fairly small amount but was not expected. I called to Kirkland to understand the charges and a representative stated that she would call me back shortly. 3 days later I called back due to no response. I was told that the charges are for contact fitting. The reason for the appointment was to renew my contact prescription and I asked how this was not disclosed when I asked twice at the time of service. I feel that I showed flexibility to accommodate them but, they were unwilling to support me from a customer service perspective. The office manager acknowledged and agreed that they made errors and understood that I changed doctors at their request. It is sad that for $68 they were willing to lose a client. Everyone was polite that I spoke with and the office manager stated that I was also polite and respectful with my concerns and with my communication but the end result was that $68 is more important than my ongoing business. I paid and will not return.

Only been there once so far, but the two people there (Dr and office) were delightful. They were knowledgeable and helpful. The office was clean and organized. I look forward to a long relationship with them! (Adorable piggy picture on the wall!)

All of his staff are wonderful people, including Dr. Bozner himself. Good people always spot on with his. Evaluation and prescriptions for glasses and contacts. Very thorough. I’ve been seeing Dr. Bozner for 46 years

I have been seeing Dr. Gerber since he had his first office in Simsbury. He is an amazing doctor who is dedicated to his patients. Dr Gerber is extremely knowledgeable, caring, and extraordinarily good at what he does. His practice is welcoming and compassionate, truly embodying what Dr Gerber is all about. I am so thankful to have him caring for my family's eye care as well as mine. I highly recommend Dr. Gerber ....Thanks for all you do ~Dana Lacharite

This brand new apartment building has BEAUTIFUL studios. I contacted the leasing office to inquire about pricing, amenities, and other details. A young lady named Tiffany answered the phone and provided me with all the information I needed. We spoke for about 30 minutes, and Tiffany was exceptionally patient with all my questions. If you want to speak to a true professional who is kind and patient, make sure to ask for Tiffany when calling the leasing office.

Great friendly service

Excellent experience over all. Very friendly skilled staff. Received a comprehensive exam and felt confident in everyone's abilities. Unfortunately they charge extremely high prices for frames/glasses so I can't give 5 stars. But it IS a great spot to get your prescription, just find another source for your glasses!

My whole family has used Dr. McCarthy for the past 10 years. He is very thorough and explains everything in simple terms. I also like it that the office has continually upgraded equipment as technology has improved.