Reviews

We’re living in a an age where customer service isn’t genuinely expressed, it’s almost like it’s rare like an exotic ruby… So whenever authenticity presents itself to me, I acknowledge it! I called LensCrafters at this particular location around closing time, & I genuinely felt Tori positive energy through the phone, she wasn’t nothing short of amazing, she promptly assisted me & was very knowledgeable about the matter at hand!! Once again, I would like to personally thank you Tori for going over & beyond, & for having an exuberant personality!!

Didn't have an appointment and was able to get in for same day exam + fitting. Front office staff was kind and helpful. Ended up getting fitted for a few new pairs of glasses. Michaela was incredibly helpful and attentive, and has been super on top of follow up concerning delivery dates, etc. Rarely write reviews but had a great experience here :) !!

If you are on the fence about getting LASIK, just do it!! And get it done at Dishler! I was extremely nervous but now that it’s over, my only regret is that I didn’t get it done sooner. Dr. Dishler is amazing, I felt like I was in great hands. It was so quick, easy and I didn’t feel a thing. The anxiety I had almost felt silly for such a short and pain-free surgery. The entire team were so great too. I have never met such compassionate, professional nurses. They literally held my hand throughout the entire process and did everything they could to keep me calm from the moment I walked in the door. I cannot recommend this place enough. Waking up in the morning and seeing perfectly, which hasn’t happened to me in almost 30 years, was such a surreal experience. I wish I had this done years ago!

I knew the moment I walked through the door I was in the right place. My visit was outstanding from start to finish. Everyone I came in contact with was professional, caring, and knowledgeable. Had my first cataract removed yesterday and the results are fantastic. As a side note, I worked in health care for 42 years before retiring. I definitely know the difference between excellent care versus mediocre to good care.

Stopped in to order a pair of single lens eyeglasses. Picked out a $28 frames. I was surprised when I was told that the total cost for the glasses was to be $143. On their website, they advertised bi-focals for $140 and $60 for single focal … More

STAFF here underperformed compared to other Optometrist within the Korea Town community. Appointments are not what they seem like. Took me 1 hour to see Dr. Nam, and I was out the door close to 1:45 hours. I scheduled an appointment and waiting patiently for 1 month. Excellent Doctor with an unprofessional staff personnel.

Very pleasant and efficient office staff. Dr Radionchenko is thorough and pleasant. Explains very clearly about what is seen in the examination.

Excellent staff at the reception desk and in the exam room. Dr.Arar is an excellent surgeon. 2 years after both my cataracts were removed I have 20/20 vision and no problems with my vision at all. I highly recommend Dr. Arar and the staff at the Red Bank Rd. Location.

Seriously need to get better staff that actually do their job, I called to see if they can tighten my daughters glasses and she asked me when did I get the glasses and I told her I’m not sure maybe a year, instead of checking my information, like she should she said well if it’s over a year we can’t because warranty past a year… so I asked her if she can actually check instead of guessing…. Get staff that do their job properly.

Dr. Smith and his staff are always awesome. Prompt, caring, professional. Always look forward to my annual appointment!

I was not contacted for 9 months after my exam to let me know that my contacts were ready to be picked up. After finally being contacted, they tried to tell me that I owed extra money even though I had already paid after my exam. I asked why and they said it was because they charged me the wrong co-pay. I informed them that if it was their mistake then I won’t be paying any extra after this long. The doctor told me that “He understands and will “let it slide” this time, but it was my responsibility to pay and I will be expected to pay it next time.” Not the best apology when you’ve already admitted that it was your mistake, in my option. There will not be a next time so hopefully one of the many other optometrists in Waco will be able to charge me the correct amount and not take a almost a year to get my order in.