Reviews

My daughter first time fitting contact lenses, it’s not easy for a kid to wear it, they are super nice and patient to teach her , took 2 hours to practice wearing the lenses.

Dr. Busby and staff are courteous, friendly and thorough - and outshine the big chain stores. The Doctor took time with my examination and we talked over all issues. Glasses may take a bit longer to get vs. the 1 hour place but the quality here is absolutely worth the wait. Highly recommended!

Dr. Goldstein's accurate diagnosis & treatment plan of a rare eye condition saved me from what would have otherwise been an unnecessary eye surgery + months of recovery. He is supremely knowledgeable, methodical, and thorough. He is also very personable and easy to talk to. I am extremely grateful for Dr. Goldstein. Additionally, the nurses, assistants, and office staff were all courteous and helpful. Thank you, Dr. Goldstein and the entire team! --S.Y.

They charged me for a contact fitting, but didn’t even put contacts in my eye or fit them. I can’t get into my online account and have reset my password several times and it does not work. They cannot fax or email prescriptions to you or your doctor either because their fax machine doesn’t work and they don’t have access to email. The only way you can get your prescription is if you go there in person. The only good thing about this location is that you can get an appointment easily.

As one of Dr. Wyse’s longtime patients, I had every confidence that my recent cataract surgeries would yield great results—and they did. Her office is efficiently, run and her staff treats every patient in both a professional and friendly manner. But, it is Dr. Wyse’s exceptional skill, advanced training, and always attentive care that are the highlights.

I’ve been going to Dr. York’s office for 10 years, and he is such a thorough, and amazing optometrist. His staff is always so kind and helpful. They have super cute frames and even if they don’t have a particular one, they do the best they … More

Dr. Rosati is an excellent eye doctor. He was punctual and extremely thorough. He is very friendly and open to conversation. He took the time to listen to my symptoms/comments and explained how they related to my vision and explained what vision changes would be of concern and how I should respond. I would recommend him to anyone.

Dr. Lisa Thompson was absolutely incredible with my 15-month-old daughter. Although it was our first time seeing her, she was kind, patient, and extremely knowledgeable. We left the office feeling confident and reassured. It is very disappointing that, despite having such a great doctor, ongoing issues with the practice will prevent us from continuing care here. When we arrived to our scheduled appointment with our 14-month-old daughter, we were informed upon check-in that there would be a 3 hour wait due to the office running behind. This was completely unacceptable. We were not notified in advance and were expected to wait that long in an office with a toddler. As a result, we had to reschedule and wait another two months for a new appointment. While the second visit did not involve a 3 hour delay, we still spent a significant amount of time waiting. After that appointment, we were sent to the optical department to order my daughter’s first pair of glasses. We were told the turnaround time would be about two weeks. Over a 4 week timeframe, I’ve had to repeatedly call to follow up, and each time I was told something different, first that the frames were on backorder, then that they had arrived and were in the lab, and most recently that they are backordered again. It’s extremely frustrating not knowing whether the glasses were being made or still unavailable. Had I known this would be such an issue, I would have ordered elsewhere and my daughter would likely already be wearing her glasses. Lastly, our follow-up appointment scheduled for April was changed by the office without my consent. I received a voicemail stating that the appointment time had been moved. This is not appropriate. At minimum, the office should call to discuss scheduling options and confirm what works for the family before making changes. Standard protocol is to reschedule with the patient, not inform them after the fact. Overall, I am highly disappointed with the administrative and operational issues at this practice. While Dr. Thompson herself was wonderful, the ongoing scheduling and communication problems make it impossible for us to continue care here.

Dr. Harberts! I had gone to Walmart Vision Center for my vision checkup and glasses for about 12 years. I gave Costco a try two years ago, but after a bad experience with the glasses I bought at Costco I returned to Walmart. My visit with Dr Harberts was extraordinarily good. I have been wearing glasses since I was 18 months old because of a lazy eye, amblyopia. In the 69 years since then I have never been given the information I was given by this doctor. I have the start of cataracts and Dr Harberts explained everything about cataracts and their development, how to watch them and how to know when I needed to do something about them. He explained amblyopia to me, he helped me understand why letters on the eye chart "jump around" when I try to focus on them with my lazy eye and he had a solution I didn't know about for my lack of midvision when looking at something like my computer screen. I realized my bias was that having seen MD ophthalmologists most of my life I would not get the same quality from optometrists. I was wrong, I have rarely had health care providers I knew immediately I wanted to stay with for the rest of my life but Dr Harberts was that good!

Dr. Gindzin is a great doctor. Even though he wasn't taking new patients, he saw me based on an urgent surgical need. He is very cautious, insuring a successful recovery. Even though he is very busy, he always takes the time to answer … More