Reviews

I've gone to Dr Larsson since high school, my dad came here for years before he passed. Dr Larsson is truly wonderful, my dad had a tricky astigmatism that Costco and another local optometry place couldn't quite figure out to make him optimally comfortable in contacts but Dr Larssons first try was the most comfortable he felt in years. She is always kind, patient. The best in the central, I am currently grieving because I moved to bay area and had to see someone else. After all these years I called to see if they could send me an old prescription to take to my neurologist to see how my eyes declined over time, and they found it and graciously sent it to me. Forever will sing my praises about this practice!

I suggest this office for anyone and everyone. If you already have a great office, I suggest you switch to a better one. I have never felt any more comfortable around a group of people before. In my most recent experience I missed an appointment for medication refill. I put it off until the same day I needed the refill which happened to be a day the office was closed. They have a number you can text into with non emergency issues so I reached out explaining things. Not even an hour after I received a call from two different staff, one assuring me I would hear from the prescriber soon and then the prescriber Brandy. Both extremely kind and Brandy was attentive to my concerns. This was completely my fault and they had every right to make me wait until Monday for my medication refill. Seriously, as busy as these guys can get I have never had an office go so above and beyond in making sure I’m absolutely cared for. In every single way they can be, they are there for you. Your health is truly important to them but they care far beyond just that. Thoughtful, warm, compassionate and funny people. I highly recommend this office to anybody and everybody.

I had a wonderful experience at Chu Vision Institute! Dr Chu and the staff are so caring and personable. The communication is excellent! My cataract surgery went very well and it is delightful to see so clearly again. Dr Chu is so kind. His skill, experience, knowledge and soothing way of relating to his patients makes for an very enjoyable and seamless experience. I highly recommend this clinic for any eye surgery...I'll miss going there!

I have used Semel Vision Care for all my eye needs for many years. They are always friendly and provide first-class care. I always feel the health of my eyes is in good hands. … More

Very good service from reception to the end of the consultation. Attentive and competent professional. I recommend the clinic.

Start to finish, I was so impressed with the entire team. From exams to surgery this was a comfortable & rewarding experience. The doctors answered all my concerns and made me feel good about moving forward.

The Front Desk Administrator was very professional. The Optometrist explained my exam. He also gave me alternatives regarding Optical selection. I will be returning in the future.

I have been going here for 3 years. I loved it and even kept going although I live and work on the opposite side of Charlotte now. Today I had an appointment and did not realize I had left my debit card, in my purse, at work. I was in the middle of the exam when the office manager stopped it and said I would need to reschedule because I did not have the 15 copay. A copay that I was going to call in when I got back to work. I understand they have a policy but if you have a customer, who has been coming for year, and clearly needs their glasses (I sat on mine and currently only have one side holding them to my face) they could have let me get back to desk and call it in. I guess customer loyalty means nothing compared to 15 dollars.

If I could leave less than one star I would. This place has the worst scheduling imaginable. Not only are there multiple doctors that only work specific days - so you won’t see the same doctor twice depending on when you can even get an appointment, but they clearly overbook for the doctors that are there. The wait time every time that we’ve come here for an appointment has been over two hours. With this appointment in the calendar we know that the whole day is going to be spent waiting in this hectic office for a doctor to glance at our information and spend two minutes with us. It’s demoralizing and has caused us to have to seek medical attention elsewhere.