Reviews

The ladies at Eyeglass World were very helpful in all aspects of obtaining glasses. They were very friendly upon entering the store, getting the eye exam, and finally during frame and lens selection. Sylvia helped with questions before and after eye exam. She also helped to answers questions when we were trying to select a suitable frame. Finally, she explained about different types of lenses and helped us when we needed to figure out which combination of frames and lenses we wanted. When we returned to pick up the order, Sylvia and the lady that helped us to adjust the glasses were very friendly and informative. We will return again in the future.

Thanks Teri😁Dr.M …

Caring. Devoted. Hard working. Great experience and highly recommend Dr. Patel and his team.

I came here after visiting a few local docs over the past 3 years and they got my script right, finally! They listen carefully and are thorough! The whole staff here is excellent and kind. Dr. Deleon knows her stuff! The technician who measured for my frames was also smart and thorough. They got it right and I’m so grateful. Manager is also super nice and professional; when I had an issue with my order he made me feel at ease. Thank you all!!

I am i very disappointed in the lack of service I received. I went in on January 3rd for my appointment when I asked, I was assured that I was covered, that my insurance was in a new benefit year. Now three and a half weeks later I find out then I'm not covered and I have to pay if I want my glasses that were due to be in a week and a half ago. Mind you I've called three times and stopped in there twice too see if my glasses had come in yet and one time to have them re-measure my pupil distance. When I called today I get told that they called me on January 6th but they didn't get my voicemail so couldn't leave a message. Do you think they could have told me that any of the times that I've called or stopped in in the last three and a half weeks? I always give people the benefit of the doubt and I have never posted a bad review in my life until today

My son and I were a little nervous going to get an eye exam. As soon as we walked in, we were welcomed in such a gracious manner. When getting our first part of the exam, the first gentleman (I’m so sorry I didn’t catch your name). He was so pleasant and put my son at ease, and even let him watch behind the scenes of the machines so he knew what was to be performed during the exam. He explained it very well in full detail, was so comforting and the best manners. The best. Then when the Socorro came in, he was so amazing with explaining as well. The whole experience was beyond wonderful. We laughed and smiled the whole time. Even reception was so accommodating and helpful, and even the gentleman helping my son pick out his glass. The whole office staff was truly amazing and how an office should treat their patients. I will recommend this location to everybody!!! Thank you all for making this a great experience for my son.

We appreciate the 5 stars! Thank you!

There is something to be said about a good morning or a gesture to connect with a patient during his or her first visit. What I experienced was a type of depersonalization I had not seen in a long time. Throughout my visit, which lasted almost three hours, it was clear my case was nothing but another medical file and a possible revenue builder for an eye surgery. The staff was impersonal; the doctor did not bother even to introduce himself, and his explanation/instructions were mechanical and delivered as if we were working on a pipeline project. I get it. I was just another patient, and it was Friday. I know. We are all tired. Yet, I expected more from an organization that is potentially going to cut my upper eyelids open. The person who I suppose is the scheduler, followed suit with the same impersonal/mechanical approach. "Are you going to call me about the insurance approval?" I asked. "I am," she answered. "And your name is?"I am sorry. I expected better.

Doc Pittner always spends time with me and explains everything in a way I can understand. I appreciate him and all the staff there.

Dr carver is a awesome doctor I’ve been seeing him for years and wouldn’t trust my eyes to anyone else

Dr Said is an excellent provider who cares for his patients. He is always open to answer any questions or concerns. He has a lot of patience when explaining patients a procedure they may have. Excellent care and the best experience with Dr Said and his whole team.