Reviews

Good service when you're there. However: DO NOT expect them to call you if you order new glasses or lenses; I had to check in 3 times with them to find out if my new lenses ever made it. DO NOT leave your glasses case that you like with them if/when getting new whatevers - they will throw it away without asking you. Orders also take longer than they tell you.

Great place!!! Excellent personalized service!!! Maria is the best!!! I now look forward to getting my new glasses each year cause she’s gonna help me look my best!!!! My family’s definitely a lifelong customer!!! Been coming for 5 years now and my only regret is not having this place during my teenage years!!! Teehee

Dr. Paglia is very personable and takes the time to be informative. He is careful to check that information he gave is understandable, and finishes with asking if you have any questions. Very happy to see him.

The doctor is great and so is the receptionist Camille they were both very helpful and I would recommend this location to friends and family

To say I’m blown away by the treatment and care I’ve received at MEE, is an understatement. Sadly, treatment wasn’t an option in NY so I was referred out to see Dr. Daniel Lee for many years of ear issues. During my initial visit with Dr. …

Front Range Eye Associates surpassed my expectations. The entire staff delivered a thorough and informative eye exam, and their professionalism was evident from start to finish. The modern facility and diverse frame selection made the experience enjoyable. I highly recommend Front Range Eye Associates for top-notch eye care and excellent customer service.

Over-all Visionworks is "okay". However, I want to do a shoutout about the employee at this location, Lamont! Lamont is an awesome employee for Visionworks and provides excellent customer service. He is patient and looks out for the best interest of the customer, which seems to be difficult to find these days. There have been times I was in the office and things were very busy and hectic for Lamont, but he kept his cool and was very patient and professional. I would definitely give him four stars!!!!

Office needs to learn time management. The Dr needs to release control of managing time and let the girls in the office do it. You will be waiting 3+ hours beside even being seen. You cannot schedule 5+ people for the same time with only 1 dr!

We've been going to see Dr. Williams for years now. We travel quite a ways to get to her but the trip is so worth it. I have twins who have some of the same eye conditions and also separate ones. My daughter had surgery in early 2020 to correct a wandering eye and she was just so professional and knowledgeable the entire time, from beginning to end. My son has a hereditary condition and Dr. Williams has never been afraid to order genetic, retinal, corneal, and any other testing she thought would help him. She explains things without being condescending and you can tell she cares about her patients. The front desk lady does little things like complements my nails or my children's behavior, gives them lolipops and uses terms of endearment and is a total sweetheart. Alex who takes care of scheduling has never failed to get me an appointment or call me back. This entire office runs like a well oiled machine. There's a reason the same people have worked here since we started coming. I cannot recommend this office enough!

I’ve never visited this Lenscrafters before. I showed up early for my appointment and had to wait a little, as was expected; as my appointment was at 5:00, however, I was a little frustrated that I ended up waiting about 15 minutes to even be seen for my exam. The woman who administered my exam was prompt, communicative, professional and kind (incredibly grateful for her presence) but was clearly the only competent employee there. The rest of them didn’t offer any clarification or assistance on why the wait was so long as I proceeded to wait another 20 minutes after the exam was finished when I was told I should be given my prescription already so I could sign the invoice and leave. Instead, the other employees sat and gossiped amongst themselves while this woman was the only one assisting multiple other customers. The doctor was very kind and helpful as well, however the establishment could do with a rehiring to implement a better standard of customer service. Ultimately, though I had the good fortune of a professional, competent doctor, her employees were lazy, unfriendly, and frankly useless with the exception of one. Probably won't be returning.

Great customer service and prices for lenses! It was less for me to get new lenses without insurance from Statton, then using my insurance at an in-network vendor. Steve makes sure they are perfect and if you have an issues in the future, he always makes things right! Will continue giving Statton my business!!!