Reviews

The doctor and staff were very nice and took care of me promptly.

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The new DO that took over, Randal Jentzen, is exceptional. Took the time to explain the results of the exam in a calm, professional and reassuring manner. Really an old school experience in this day and age of highly compressed Dr. visits. The office has all the contemporary diagnostic equipment which combined with his chair-side professionalism made it my favorite healthcare related visit ever maybe. Highly recommend. Fairly inexpensive too. I chose to shop for glasses in a little more personalized shop, but I will continue to use their optometrist as my first choice.

Worse customer service ever!! The front desk lady Brenda is really rude. The clinic structure is precarious. They don’t have a simple sink for you to wash your hands and remove your contact lenses. Your eyes deserve a better care.

New patient here,Dr Samartino is thorough and very good in his profession and patient..wonderful bedside manners ..he doesnt hurry you out...I'm very pleased with my new ophthalmologist!!

I wanted a professional eye exam, not the kind covered by my insurance, so I paid cash at this facility. I was told I had cataracts and that glasses wouldn't help my vision. I took that information at face value. I was referred to a surgeon who, as it turned out, wasn't covered by my insurance. I called Albany Berkeley Optometry to ask why it was that glasses wouldn't help my vision. I was told someone would get back to me with that information. They didn't so I called back. I was then told that they felt that I would be dissatisfied after buying glasses from them because the prescription wouldn't last that long. I told them I wanted my prescription because I was never given one and they told me I could come in and pick it up. I went in and restrained myself from telling them that their reason for recommending that I shouldn't buy glasses seemed strange but instead took my prescription and left. I called up to order glasses online from my regular provider but when I went to fill in the OD I noticed it was missing from the prescription. I called the optometrist back and asked for the OD. I was then informed that unless I bought glasses from them that they would not provide that information. I told them I felt that was a predatory practice and that I would like the OD. They again refused me so I said thanks for nothing and hung up. I've been getting glasses since I was 6 years old and I had never been told that unless I bought glasses from the optometrist who did the eye exam that I would not be provided with the OD. Shortly after I hung up I received a call back telling me that they had decided to make an exception in my case and that if I paid an extra $24 that they would examine my eyes and give me the OD. I told them I would take care of it on my own. I got the OD off my last prescription because that rarely changes and ordered glasses online. When I got the glasses back I couldn't see out of them, the prescription was completely wrong. I went to another optometrist who gave me an exam and the correct prescription. When I told him how Albany Berkeley Optometry refused to give me the OD number unless I ordered glasses from them he was shocked. He said he'd never heard of such a thing. I am completely disgusted and annoyed by the way this business treats their patients. The the practice of insisting that you buy your glasses from them to get information that is automatically put on a prescription is absolutely predatory not to mention bad business. I will never go back.

Wait time was short, the front desk staff and the doctor were all very friendly and kind. The office is old and could probably do with a deep clean, but at NO point did I feel anything was unsanitary or unsafe. He cleans all the equipment before you put your face on it. It is just an old building with old equipment, but it is a small operation. I have medical and everything was free even the glasses I will be picking up later. I will be back in 3 months. I can’t speak to the reviews regarding small children, but the super negative reviews from adults are more than likely unwarranted and slightly ridiculous. I’m glad I did not read them before my appointment. Thank you Dr and team!

They patiently helped me maneuver a situation when I was there to get a second opinion on a prescription from a different optometrist, at a different business. They were thorough and helped get me the right prescription. I was happy browsing through the large eyeglass lens selection. There was a lot of choices to pick from, even though I'm paying with medicaid. I found glasses I like, which was important to me. The people were friendly and personable. I can't wait to get my new glasses.

If you value TIME do yourself a favor and keep looking for a doctor. I have Never waited 4 hours and still not seen in any office. I needed a referral ! Oh I worked in a medical office for 10 years and no way would this be okay.

Very comfortable environment, every process was easy. The team earned my trust on day one, but even more so after my 3rd visits. Thanks

Doctor Currie is great eye surgeon Took care of my cataract and treating my intra ocular pressure! He takes his time to talk and explain things about all aspect of my conditions .He is very professional with great bedside side manners and all his office staff are very friendly , efficient and well organized. Doc Currie told me he is leaving Toledo to go back to western Michigan close to his extended family , he was very kind to refer me to see a good eye doctor to take over his care .We want to wish him all the best and we sure going to miss a great eye doctor .