Reviews

Had a great experience at EyeCare at the Cove! As a complete novice when it comes to anything eye-related, Dr. Nguyen made sure I was comfortable and well informed throughout my eye exam. He happily answered all my questions about the equipment, my eyes, and my results. His attention to detail in making sure my prescription was perfect truly shows his passion for the craft and for taking care of his patients. The staff was incredibly helpful with regards to my appointment and taking care of my contacts order as well. There was no pressure and I was able to make informed choices. Staff followed up promptly after a couple days and conveniently placed an order on my behalf. I highly recommend the EyeCare at the Cove for all your optometry needs if you value a comfortable, no-nonsense experience!

Dr. Swammy is knowledgeable, thorough and caring. She guided my husband through a unique and complicated eye issue. She is as thorough and caring with the follow up. We couldn't ask for more.

My experience today November 24,2023 was a very pleasant experience. The person that helped me was Alexis. She helped me pick out three pairs of sunglasses. I love them all. I am not the easiest person to make up my mind at picking out glasses. Alexis was so patience with me as I was trying to decide which ones I wanted. As I said before I love them all thanks to Alexis. Thank you Alexis for all your help.

Nina & Gabby were so helpful, kind, & sweet. Fixed a small bit of my glasses no charge.

The front desk staff were shockingly rude and extremely unprofessional. As soon as they heard me speaking Mandarin, they switched to Cantonese and started making negative comments about me to each other right in front of my face. Just because I don’t speak Cantonese fluently doesn’t mean I can’t understand what you’re saying. That behavior is disrespectful and completely inappropriate. This is a healthcare facility. Patients come here because they are not feeling well and deserve to be treated with basic human decency. Instead, the front desk staff act like they’re annoyed that patients even exist. What’s worse is that this wasn’t just directed at me. I watched them treat other patients with the same cold, dismissive attitude. No greeting, no empathy, just a constant sour expression and zero sense of professionalism. If you choose to work in healthcare, the bare minimum is to treat patients with respect. Unfortunately, the front desk here seems to have forgotten that completely.

Always great seeing Dr Simonson! He’s efficient, helpful, informative and friendly. As is his staff! Highly recommend!

After my tragic car accident, Dr Gonte has taken care of my eye care. I am grateful for his knowledge and expertise through my recovery. I am blessed with the great fortune to cross paths wth him. His staff is is kind. Everyone listens … More

My husband had a bad car accident in the late 70's. Every eye doctor, but Dr. Jaworski, told him he'd be blind the rest of his life. Dr. Jaworski treated him. My husband sees differently than most, but he does see!! …

Dr. Reppucci gets the highest accolades from me! I trust his wisdom, experience and expertise and I appreciate his warm and caring manner. Each and every member of his staff is helpful, courteous and efficient.

Great service N value

I have been going to Dr. Gonzalves at Midtown Optometric Group for many years. The facility is clean, the customer service is unmatched, and the personal care, concern and professionalism Dr. Gonzalves provides keeps me going back. Highly recommend.