Reviews

I had the best treatment and the office staff was very friendly and great service. I recommend it to anyone. The Dr was amazing and his treatment was wonderful he treat me as a patient and he explained everything. Asked me questions and answered them. Very detailed on all the thing he was doing. I will come back all the time. I’m happy with the service.

Great place! They take the time to meet your individual needs and did a great job doing so. Would definitely recommend.

I originally had an appointment that was canceled because something happened. After some searching around the receptionist was able to find another appointment before the end of the month. I truly appreciate her diligence of getting that done for me that day over the phone. Because I was planning on canceling this insurance and getting a different one on Nov.1. I wanted to make sure my bill was paid with this insurance. My office visit was done professionally and everyone was really polite. The procedure that was done was great! I haven't had any problems since the procedure. I prefer not to leave a photo. Thank you very much!

I have had glasses since 1st grade , I've long graduated college... I've seen (pun intended) my share of optometrist. Dr Duong is top notch. My wife and I have been going to her for over 4 years. We live in San Diego now and we still go to her for our eye care needs. Visit and you will know why. *Check my other reviews you will see I'm a real person.

I've been seeing Dr. Bainbridge for years for my eye care and he and the staff have always been fantastic. The facilities they moved into a few years back are very impressive and comfortable. All of the staff have a great attitude and comradery and you can tell they enjoy their jobs which is prob not easy in the medical profession. Dr. Bainbridge himself is very relatable while also giving off real genius vibes which is a nearly impossible thin line to walk. Other than being temporarily blinded after each visit for a few hours by the required eye drops, I don't mind going to see him regularly to stay on top of my eyesight. His practice gets my highest possible recommendation.

Excellent & professional staff. You will walk out in a better mood than when you walk in! I visited Visual Effects in Brea on a late Friday appointment after a VERY rough week at work. I was not in the best of moods. But, the genuine friendliness and competency of Dr. Nguyen and the assistants (I'm sorry I forgot their names) completely turned my day around! Every step of the exam was explained to me and all of my questions were answered. In addition, I got plenty of information so that I could decide on lenses for glasses and sunglasses. Plus, I got TONS of help picking out frames for both. I hate picking out frames and have a hard time deciding, but they were so helpful and patient. I never felt rushed. Highly recommended!

I was immediately greeted with a smile as I entered. The staff was very friendly, attentive and professional. Dr. Z was awesome. She took the time to talk and get to know me better. She explained everything to me in regards to my contact lens options. She corrected my prescription and ordered trial lenses, along with full boxes, so I could ensure they were right and offered an exchange if I wasn't happy with them. I'd definitely recommend a visit if you're in need! Thank you, Pildes Optical 🙂

Excellent customer service. Everyone is friendly and knowledgeable. The office is very clean. Dr. Perry Lee took the time to listen to our concerns about my daughter having headaches. He was very attentive and had a great conversation with my daughter. She felt very comfortable and had her questions answered at the appointment. Highly recommend!

I’ve worn glasses for most of my life. I have severe myopia but otherwise my vision needs are straightforward. I needed a new eye doctor and appreciate the care I get at other UW clinics so decided to try Eyes on James. Big mistake. This optical shop is one of the worst I’ve experienced. They just can’t get my glasses made correctly. With all my previous glasses, I have only ever needed my lenses redone one time. Not here. After trying a couple different frames, a few different lenses, and getting my prescription rechecked, my new glasses still cause eye strain and make me nauseous. There is only one optician working here, and she is not interested in helping you. From the moment I tried on my glasses I knew something was wrong, but rather than listen to my concerns and troubleshoot solutions, she got defensive and antagonistic. Every subsequent encounter was similarly challenging. The eye doctor defers entirely to this optician about anything related to the glasses, so there is noone else who can help. To make things more difficult, you must schedule in advance with the optician for every interaction, including just picking up glasses. I’ve wasted a lot of time and money dealing with this shop and still don’t have correct glasses. I’m going elsewhere, and suggest you do as well.

Dr. Epstein is the best especially for those with low vision. Barbara and Claire are very much appreciated as well.