Reviews

Dr. Lewis is awesome! However, her staff isn't. Kelli working the front desk was very unprofessional and didn't want to do any work. I won't be returning because of the staff. I will be returning back to original eye doctor.

Brought in a pair of $400 glasses to get prescription lens put in and they broke the frame trying to change the lenses. They thought giving me 50% off of a pair of their sunglasses that they markup 300% was a suitable consolation prize. WHAT A JOKE! Thought I'd update my dissatisfaction with My Eye Dr. The glasses they broke had two screws that would allow the optometrist to separate the frame for the new lenses, but they decided to force the lenses out instead. The customer service rep (Simone) SAID she would follow up and GET BACK TO ME, of course i never heard back.

My chiropractor told me there is a holistic acupuncturist who has a way to work with Mac D that has helped many people. I was excited as i had recently had the very negative experience of a shot in my eye as medical model believes is the …

Dr Mark Gallardo is amazing. He takes time to explain your eye disease, he’s a great surgeon, and he always goes the extra mile to care for his patients. His staff is first rate. They are always pleasant and helpful- great customer service. If you have an eye disease he’s the guy to go to. Very skilled.

My first visit was comprehensive and thorough. I felt cared about and that my future wellbeing mattered to staff as medical professionals, front desk to doctor. Highly recommended!

My first time here the staff was very polite,friendly and showed interest with my concerns. They answered my questions and explained the process I was about to experience so I was comfortable before and after it was done.

I had a wonderful experience with Dr. Julia Dunnavant and the rest of the staff. My appointment was quick and I felt comfortable and welcomed in their office. Definitely recommend!!!

I am so thankful that I found New Braunfels Vision Center. Dr. Tompkins was amazing. She answered any and all of my questions. She was very friendly and got my prescription right on the first try (I haven’t had luck with that at other places in the past). As long as I live in NB I will be visiting Dr. Tompkins. The ladies in the office were very nice and helpful with making an appointment. The lady that took my payment at the end was very nice as well. Very impressed!

Outstanding customer service and the optometrists and the opticians (very cool by the way!) give a great experience showing you around their eyewear to meet your taste. Also I love their massive collection of Ray Ban glasses and sunglasses!