Reviews

Great Dr!

This review is from Adarsh Bhayana who is a patient of Dr. Braunstein:- "I am extremely grateful to Dr. Braunstein who not only perfectly diagnosed my …

Update: As soon as I left this review, I got a call from the manager and suddenly my contacts are available for pickup. My husband picked them up for me and both of them are labeled "L"! Luckily, I have 2 left eyes. This will work perfectly! I can't even make this stuff up. I was pleased with the physician and exam. However, 2 months later, I still don't have my TRIAL contacts. I have called multiple times and no one answers. I leave a message and nobody calls back. I get in the queue for a call back and dont get a call back. I went in there a month ago and asked where they were, and I was told they were sent to the wrong store and they supposedly reordered and they only take 2 business days to come in, yet here I am another month later with not even a trial pair of contacts. I work when they're open, or I'd be in there more often, bothering them about it. Luckily I have my old glasses so I can see well enough to type this review! When I went in there, the person (singular) at the desk seemed very overwhelmed.

Terrica and the Pearle Vision team were fantastic! Terrica took absolute care/time of/with me and she gave her honest reviews on the frames I tried on. She took time to go over pricing options for different frames and lenses; I didn’t feel rushed! I’ve been coming here for years, and will continue to do so. Great selection of frames too.

Excellent service, a wide variety of frames to suit all tastes and budgets. The optometrists take their time to examine you and answer any questions. Alina is very patient and kind. I highly recommend them.

Fantastic optometrist. Super helpful and will spend a lot of time with you. Everyone is really nice and the office is very relaxed and comfortable.

Terrible customer service. Feedback: make sure to call your customers when order is ready for pickup. Didn’t get any communication that glasses are ready. Some rude lady on the phone just said they “tried texting” uggghh. If they do not pick up , leave a voicemail. It’s 2023 and I know you are in Syracuse but please at least make an attempt at decent service. Horrible :(

The staff was awesome. They made sure they gave me every option there was to get exactly what I needed. I was surprised at how fast everything happened. I was able to get my exam and glasses the same day!! Highly recommended. Edward and Ms.Dorothy were awesome they made me feel right at home.

The whole team is amazing here. I walked in one day around closing and got an appointment the next day. Freddie helped me pick out frames, and found me a favorite pair immediately! (I’m notoriously picky and indecisive). If you need an eye doctor in south beach and want a great experience, go see the team here! They’re also a dog friendly office and treated me and my pup amazing. ♥️

After wearing glasses for 30 years I have finally found the perfect place for my eye wear needs. This.is a modern store with excellent service by expert opticians. They take all the time necessary to ensure complete satisfaction for their clients. There is a vast selection of frames to choose from and they are meticulous in making sure they fit just right. They provide honest opinions and work with clients to pick out just the right style frames. They stand behind their work. Before buying from other stores, do yourself a solid and visit Village Eye Center

This is my first time getting/using contacts, and Dr. Freeh has been amazing. Every step of the experience has been wonderful! I would highly recommend them to anyone looking for stellar service and care. (I also purchased my first-ever pair of eyeglasses from them a 3 years ago, and I had an awesome experience with that as well. They helped me find the best frames for my face shape, and the fact that I still have and use the same pair is testimony to the quality.)