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Reviews

Mike Jordan Avatar

Mike Jordan

1 year ago
If I had known it was this quick and easy I would have done it years ago. I went in for a free consultation and had my procedure completed one week later! There was zero pressure at all- I was just so impressed that I booked the first available appointment. Every step was professional, stress free, and easy. Dr. Shah is outstanding, and all of the office staff are so friendly and helpful. I’m at writing this from the parking lot. I had my procedure yesterday, and just drove here for a followup today. The results? Confirmed 20/20 vision, and it will likely continue to improve over the next week or two! 🤯 I am 37 and have worn very strong glasses for my entire life, I never imagined this could be possible. I cannot recommend Lasik Experts more highly. Big thanks to Dr. Shah and all of the office staff- genuinely life changing!
Siobhan Osborne Avatar

Siobhan Osborne

1 year ago
I couldn’t be happier with my Lasik results. Dr. Shah and his associates were incredibly knowledgeable, caring and helpful throughout the whole process. The entire experience (pre/post surgery) was seamless and my vision was nearly perfect the same day as my procedure. Highly recommend to all!
Cul LeRoi Avatar

Cul LeRoi

1 year ago
All the reviews are expressing how lovely the staff was. I thought so too, Until after the exams. I thought I was going in for a basic eye exam. Essentially what my insurance covers.They led me through a series of eye tests saying it was my first time there and they needed to collect accurate info about my eyes. I said ok. At checkout I found out that I had to pay b/w $100-$200 for the exam. So they added on services that cost more than my annual allowance for exams. Nothing I could do but pay. I also had a contacts exam. They didn’t have my prescription on hand and told me they would order and contact me when my trial prescription arrived in a couple weeks. 1 month later I received no update. I had to call and inquire. They gave me the same answer. A couple weeks later I finally was able to try out my contacts. Sadly I could not see. Told them I couldn’t see. Their response was to wear it for a couple days and I’ll get used to it. (I’ve had contacts, and new prescriptions, and I know how it’s supposed to feel). No use arguing, I said ok and wore them for a week, no change Didn’t go back. So I decided to wait a year for my next exam. On the bright side, at least the lenses prescription was correct.
Max The FlyBo Avatar

Max The FlyBo

1 year ago
Staff was personable, professional, and warm. I am a new patient and the process was so quick and easy.
Mark Coker Avatar

Mark Coker

1 year ago
Marlene, Kim and the doctor were all very pleasant and knowledgeable. It was a great experience.
Wendy Mauchly Avatar

Wendy Mauchly

1 year ago
Dr. Shafer and his staff are truly peerless in every respect!! Excellent care, always cheerfully available. The moment I stepped into his office I knew this was going to be a great experience. I had cataract surgery and stent for glaucoma in both eyes. Dr. Shafer did a beautiful job. A truly miraculous experience to suddenly have my young eyes return to my not very young self. Thank you Dr. Shafer! Thank you Megan and Liz. I have come to think of you as family.
Connie Avatar

Connie

1 year ago
I was a patient of DR Shafer when he practiced in West Chester, and felt comfortable with him. When he relocated to Plymouth Meeting I immediately made the decision to travel the hour and 20 minutes to his new location. No second thoughts. He listens to my issues and explains what's going on, and how we can fix it. I've been diagnosed with cataracts and have scheduled surgical intervention. I am always extremely traumatized when my eyes are giving me problems; and DR Shafer assured me that he will take every step to make things "not so scary". I have confidence that he will do a great job. If you are looking for a true professional, give DR Shafer a call, you will be glad you did. Regarding my last visit, the scheduling was easy, the Patient Portal was relatively easy, staff are very professional and make you feel like they are happy you're there, and Dr Shafer always makes you feel like he just got finished reading your chart history. It's very reassuring. The office is lovely, comfortable, and clean.
S MA Avatar

S MA

1 year ago
I highly recommend Dr. Shafer's practice for their care and expertise. I had been to one of the very large vision facilities a while ago for the concern with my eyes and felt like I was in a factory, being shuttled in and out of exam rooms and waiting rooms. In comparison, Dr. Shafer's practice treated me with sincerity and kindness, explaining every step of my treatment and taking time to answer my questions. The emphasis on caring for the whole patient was clear and sincere with every staff person in the practice. One of the staff people even took time to return my call over a weekend. I had a relatively minor procedure, but felt like I was as valued as any other case. Great work - thank you!!
Eric & Leigh-Ann Dichter Avatar

Eric & Leigh-Ann Dichter

1 year ago
Alyssa from the Plymouth Meeting, PA store was extremely helpful and professional in adjusting a pair of glasses, trying to fix another pair and helping me pick out a new pair, while figuring out the coverage on a pair of glasses. She went above and beyond and is a gem.
Chiayu Mao Avatar

Chiayu Mao

1 year ago
I have Davis vision plan and I called the insurance company that I am fully 100% for both glasses and contacts eye exam after the staff says my insurance only cover eyeglasses exam, if I want to do contact exam I have to pay out of my packet. And their website also say Davis vision one of accept insurance company.
Megan Frick Avatar

Megan Frick

1 year ago
Everyone was super friendly. My apt was with Dr. Denick, who was very informative and explained to me everything he was doing and everything he saw on the scans. The apt itself was surprisingly quick. I wish I would have remembered her name, but the lady who helped me pick out my glasses was helpful as well. I told her the style I was going for and she brought me over a few to try on and helped me pick out my two pairs of glasses. Will definitely be returning for my next eye exam!
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