Reviews

Do not go anywhere else! Michelle and the Toms run a 1st class business! Unmatched personalized service, always going the extra mile for my wife and I. Super fast shipping of our contacts at not extra charge. They are consummate professionals in every respect. We will always be a Hughes customer!!! They are the best!!!

If you have a plan that offers a free set of glasses annually, I would not recommend going to this place. The front desk staff started off nice but became unwelcoming and dismissive as soon as they found out we wanted to use our plan for the free glasses. If they had been more courteous, we might have considered purchasing an extra set of glasses. Overall, our experience was quite disappointing.

I'm a 59 year old man with extreme nearsightedness. I've been to many many optometrists in my long life. Hughes is so helpful with everything about my glasses and contacts. It's by far the best place I've been since I was a child growing up in rural Michigan. I love how much it feels like my old hometown place because they are so friendly and helpful. And they also have a really large selection like the big places so you get the best of both worlds!

I was disappointed when I saw the one star review that I felt obligated to write my own review. Although I have only been to see Dr. Devore once, my visit was lovely. Everyone I saw and worked with was kind and courteous. Dr. Devore answered all my questions and addressed all my eye care needs. I will be making my next appointment today.

My family and I have seen Dr. Devore for years. He is just a great eye doctor. Very thorough and smart.

Dr Devore answered any questions and did a thorough exam. I do not require corrective lenses but go for annual exams.

Love Buenau's! The doctors give me such confidence. They are knowledgeable, thorough, informative and empathetic. And I appreciate the machine they use that avoids having to get my eyes dilated.

I think the overall expertise is excellent, however follow up care leaves a little to be desired. I call this morning because l needed my glasses adjusted, l was hoping to stop after work around 430pm for a quick , probably 10min appointment. I was told l couldn't be seen til the following Monday. Really? I chose to go to your practice for a reason, l guess customer service isn't one of them.l should be able to walk in for a simple adjustment. I am kinda disappointed that l have to wait 5 days…

I’ve gone to Buenau’s for exams, glasses, and contacts for more than 20 years. The care I’ve received has always been excellent but I particularly want to highlight contact lenses. I’m extremely nearsighted and now need progressive lenses. Mike has done an exceptional job in fitting me with contacts - I see well at all distances and love not having to carry reading glasses. I wouldn’t think of going anywhere else for routine eye care!

I had an absolutely exceptional experience at Empire Visionworks, thanks in large part to Peter. From the moment I walked in, his professionalism and expertise shone through. He took the time to carefully assess my vision needs and explain the various options available. Peter's patience and attention to detail were truly commendable. Throughout the process, he made sure I was comfortable and well-informed. His knowledge of eyewear was evident as he helped me choose the perfect frames that not only suited my face but also matched my style preferences. I was amazed by his ability to recommend lenses that significantly improved my vision. What sets Peter apart is his genuine commitment to customer satisfaction. He went above and beyond to ensure that I was completely satisfied with my new glasses. I can confidently say that I've never received such outstanding service in the eyewear industry. Empire Visionworks should be proud to have Peter as part of their team. His dedication and expertise make this establishment a top-notch choice for all your vision needs. I wholeheartedly recommend their services and specifically Peter for an unparalleled eyewear experience. Thank you, Peter and Empire Visionworks, for making a significant difference in my vision and overall satisfaction.

Everyone was so nice and professional. I have never had a better experience getting an exam and buying new glasses. The front desk was so nice and the eye exam with the doc was great. The person who helped with selecting my glasses and going over all the options and what would be covered by the insurance was excellent. Thank you very much Tim.