Reviews

The level of care and customer service is top notch!! I’ve never been to an eye doctor before. So I wasn’t sure if they could help me. I got wood in my eye at work causing a lot of pain and irritation. They had no problem checking me out and helping get things moving in the right direction. If I needed glasses, this would be the place I’d go!

Dr. Girardeau and staff were so helpful in my unique situation. Very kind and the end result was beautiful clear lenses and the quality is outstanding. Thank you ladies for your help! I am very happy with my lenses!!

They never answer the phone. No hours listed. Not there in the middle of the day on a weekday. Only ever managed to get 1 appointment

This me and my husband's 1st visit Everyone was pleasant and professional. I was very impressed with Becky (I think that was here name) she refused to give up until she got the images the Dr. requested. The eye glass lady was great and explained everything. Last but definitely not least, the Dr. Dr. McMillan and his assistant were excellent. I felt I received great care and did not feel I was being rushed out. We definitely are going to continue to receive eye care there. s

Excellent, caring service. Everyone from the front desk staff to our nurse to Dr. Mack was reassuring, friendly and professional. I have not been a patient and called with a possible emergency. They worked me in the day I called and made me feel welcome immediately. Thankfully, I am fine. And we have found our family eye doctor going forward!

I wish I could give 10 stars!! This office and EVERYONE in it was AMAZING! From the time I walked through the doors, til the time I exited, I was blown away by how friendly and helpful everyone was. Dr. McPheron was so kind and very thorough, explaining the why behind every test he completed! Thank you team!!😀 …

Dr Heather Smith is an excellent eye doctor and I have been going to her for 8 years now. Dr Smith is very knowledgeable, kind and patient. She takes her time with you and doesn’t rush through the appointment. My daughter suggested I go and see her because I was having issues with my eyes and my glasses . ( Dr Smith is my daughter’s family eye doctor ). The 3 other doctors I saw before Dr Smith never got my prescription correct for glasses. ( I have severe astigmatism in both eyes). I followed her when the office moved from University area to Indian Trail NC . It may take me an extra 12 minutes of travel but she is so worth it. .

They were prompt, cordial and professional. Dr. Smith was just wonderful and knowledgeable. I was in a pinch for contacts and got me set up while I waited for my order to come in. Looking forward to next year’s appointment!

On 10/19 I made an appointment for 11/7 because this was the only time availability. On 10/24 I received a text message to confirm my appointment so I would retain the 11/7 date. Which I needed to see the doctor sooner because of the issues … More

First time customers, my sister and I were warmly greeted. Our sale representative was kind and informative. A wide selection of styles to choose from and our glasses came back sooner then expected. ❤️❤️❤️