Reviews

The best. Came in with a emergency eye problem and took care of me right away and found the cheapest meds. And I have no insurance

Whenever I come home from an appointment here I tell my wife that she should switch from that eye place in Lexington! I used to go there too, and these people don't make you wait nearly as long! Maybe I'm just lucky, but for an eye exam I am always out after less than an hour. I've also been happy with all the eye doctors I've seen.

Going to this place was a fantastic experience! Fred Bangs who greeted me and help me check in was so sweet and a big help! The Front desk was Amazing Debbie. The Dr.s assistant Kristal was fantastic Awesomeee personality. Dr. Bradley Howerter was so professional and easy to take to, he listened and responded to all my concerns and was wonderful to work with! Thank you soo much for your time and service. The checkout was even fantastic Maureen! Sooo Big Shout out to this wonderful Team. Thank You soo much for making my experience Wonderful and I Look forward to coming back!! HMF

I would not recommend this ophthalmologist at all. I had gotten a prescription from them and then bought glasses with that prescription. Well, I had to return my glasses because they gave me a headache every time I wore them and things looked quite funny. I went to another doctor today and I’m only writing this review because of how outraged I am. I showed them my old prescription, and after my exam the doctor said that the old prescription had the eyes switched. Also, unfortunately Lahey also took 1 month to send my prescription. A series of bad experiences has led me to never return again. I had seen Dr. Besette and 100% do not recommend. Go somewhere else where you’ll be treated with care and they will not mess up your prescription and waste your money and time!

To be fair, I didn't see them in this place. But their system make it extremely challenging to book an appointment. Definitely need to optimize their booking/customer intake workflow.

I have been to this office three times. The first two times with Dr. Gendelman were fine. He addressed my issue and prescribed me medication which worked. However, very long wait to see the doctor. … More

They recently merged with Boston Vision, where I made my appointment. This place looks like from the 80s. It's so old and dated and overcrowded. I regretted making the appointment here as soon as I entered the building. The doctors there are pushy and plain rude. They use old technology. I wouldn't recommend going there.

Dr Carmen Huang at the lasik vision institute is brilliant, kind, professional and meticulous with her work. I went in for lasik and she performed a thorough exam and even recommended an extra step just to make sure of her findings. I went and had the test confirm she was right!!! she was there from day 1 to the day of my surgery she calmed my nerves made sure I was OK and scheduled my post op. Once in post op another thorough exam and done. She was always available to any questions concerns and made me feel safe. She walk me through step by step of the process. I was in and out so fast. I would recommend Dr. Huang 100000000000 times over. Thank you Dr Huang for being you!

This dr overlooked eye conditions for two friends of mine. One required surgery for torn retina n almost went blind. The other lost sight in one eye. We also learned the doctor n his wife were double billing my friend n his medicare!!! And worse the doctor wrote my friend’s checks for abt $14,000.00 to himself n his wife n family members after my friend was diagnosed with dementia!

This optical center went through many changes in January of 2019, which is why it received negative reviews early on. However, my wife and I had a wonderful experience. Picking out her glasses was quick and easy, then we received excellent customer service curing checkout and again when we picked up her new glasses. (Which she loves!)

I had an eye exam today to change my contact lenses for me. This is the best Optical, best service, and best prices.