Reviews

Have been coming here for some years. Great staff and excellent customer service. Dr. Clark is awesome! Impeccable bedside manner. Highly recommend this vision center and Dr. Clark

This my first time on eye care, my Dougther 8 years old needs glasses, as a parent I was nervous none of my other kids or even my self needs glasses, when you looking for your kids you want the best Dr. You look that your kid feels comfortable and safe, and obviously, you want a place where the Dr., completes all your doubts about everything. I so surprised with EAP Optometry, they did 100% of satisfaction on my visit overall, since they answer my first phone call to book my appointment, check my insurance info, and then the follow-up, and finally The Dr EAP is amazing 👏, I feel happy, my Dougther loves it, she feels secure, comfortable and most importantly super happy with her new pair of glasses. My insurance cover her first pair of glasses, and we decided buy a second one wich was 75 dls more, wich is a good price for me, in total I just spend 75 dls just for the second pair that I decided to buy. Was everything awesome, thanks to Dr. EAP AND THE STAF.

Very welcoming and accommodating, I appreciate them going the extra mile to accommodate my needs. I highly recommend them for all of your eye care needs you will not be disappointed. …

Dr Samuelson is the best at what he does. As an anxious patient, I value his ability to make me feel more comfortable and calm . He instills confidence and respect.

My son is 11 years old and had his eye appointment here. The doctor was very friendly and made everything go smoothly for my son. 2nd time going to get our eye exams here and hope the doctor never retires!!

I recently purchased prescription glasses and sunglasses at this location. The staff was amazing, and I want to especially call out how excellent the service was that Bella provided to me. She knows how to make the customer feel important!

I have been bringing my daughters here for over 3 years. today I called to schedule an appointment and..no go, dr. zardo does not accept hpsj. my insurance hasn't changed, we're in a pandemic, but now I have to find a new optometrist for my … More

Greeted with an agent eager to help me sign in. She provided me with full details of visit plus cost breakdown. Told me where to go next. Technicians were relaxed, polite, attentive with specific easy to understand directions. All machines cleaned while watching. Teresa Dr’s Conway’s assistant was very thorough performing tests and impeccable eye refraction exam. Dr Joseph Conway was soft, kind, pleasant, relaxed took his time, explained everything clearly performing his exam. I would rank him among the best physicians in all specialties I’ve had. In fact everyone that worked there said he was their doctor! Checked out with sweet lovely person giving full details of what my insurance covered and what my costs were and why. Facility was clean, modern. Was packed with patients however I went in and came out perfectly on time. 100 ⭐️’s

Although I was late to my appointment, I was rescheduled 15 minutes later and was seen immediately after I came in. No physical optometrist was in the office, but tests were performed in person by other staff and I was virtually consulted by someone that helped me figure out which prescriptions were best for my contacts and glasses. Then I was patiently assisted by another staff member that helped me find frames in my budget. Everything went smoothly, and the wait time was surprisingly short. Even after the fact that I was unsure about my frames and called back, I received phenomenal customer service and was able to switch out my frames over the phone without having to come in.

Be careful about letting these folks adjust your glasses if they are out of warranty. I purchased a set of glasses with them that I rarely used. They were a back up pair about 1.5 years old. I ended up needing to use them while I was getting a new pair of glasses made. The frames didn't quite sit right and were giving me a headache. They said they could try and adjust them. The lady adjusted them much too far the first attempt and then took two more attempts to correct. On the last attempt the frames broke. They said they were sorry, but since the frames were out of warranty they could only give me a 30% discount on the new frames. That mistake cost me $170. Would have be better to not have them touch the frames at all. If that is their policy they should warn you that if they try and adjust the frames and they break they won't take almost any responsibility.

The staff is friendly, and the service is great. This is where I will continue to come, and refer to my family and friends.