Reviews

Loved Dr Vaske. The equipment seemed up to date, but the physical office area could use an update. Overall good though! Great help in the optical picking out glasses too.

Well my experience with this specialist Have been awesome. Have no complaints.

I've been a patient of Dr. Ridder's for 8 years and he is by far the best doctor (eye or otherwise) I've ever had. He's incredibly knowledgeable and able to explain complicated topics in an easy-to-understand way while remaining funny and attentive to questions or visible confusion. He's an excellent doctor and does not try to push me toward things I'm not interested in or to use my insurance amount for new glasses/contacts just because I have it. I truly appreciate the care I receive from Dr. Ridder and VCS!

I have been going to this office for over 10 years... it's good to know one's history. The eye glasses are a plus.

The people at this place are absolutely irresponsible. They keep on file my insurance information and still for the second time they didn’t use my insurance coverage. Please make sure you bring your paperwork and that they do it right. You should expect better from Sam’s Club but O am not sure if they don’t know how to do their job or they just really don’t care about the customer.

All their staff are friendly

10:40 was my appointment today. Three hours later I see the Dr.. Also I can hear through the wall and they tell all the other patients the same exact lines like a play. They all have the same exact eye problems.

After being referred to Dr.Roh’s office for further evaluation.of a possible eye problem. Dr. Roh assured me my eyes had no serious problem(just old age). Thank goodness. His back office staff were very professional, gentle and caring. I felt completely safe having them exam my eyes. The front office staff greeted me warmly and made it very easy to make appointments. I would highly recommend this office.

If I could give this place a negative star I would. I went in SIX months ago for a routine vision exam. I had two prescriptions. One was filled quite quickly. The second prescription was filled later incorrectly with someone's prescription, not mine and not the Coach frames I had given them to put my prescription into. To top it off, I paid for these in full. I have left NUMEROUS calls to the center and was promised in January they would be delivered to me. No glasses, no calls, no correspondence since early January. I am literally using CVS store bland eye glasses. This place lacks leadership, responsibility, integrity and has a poor customer service. Now it is time for small claim court. Do not come here unless you want this level of horrible service.