Reviews

After going in for an eye exam to be fitted for contacts and glasses I decided to order my Contacts online. These doctors denied my prescription and lied to the people saying we were never fitted for contact lenses. Upon arrival they were given my contacts, and the previous prescription. I was given the new prescription and told that I could order contacts through them anytime I wanted. Because we did not use them they denied us to buy online. After calling to figure out why they were doing this I was treated horribly, told not to call anymore, and told they would report me to the state. All I wanted was cheaper contacts and being hung up and lied to is not the experience I wanted. This place doesn’t do their job and lies.

Dr Jallow has a big heart. He's knowledgeable and and really cares for his patients

This practice is just outstanding. I have seen Dr. Warren and Dr. Morales and have never had a bad experience. The doctors are very knowledgeable and care about their patients. I have referred all my friends and family to this place and will continue to do so. Make sure to check out their optical side as well!

I was a patient of Dr. Ford for decades and found out in a letter that he has retired. In the letter they stated they would help me find another doctor and when I called them they were not helpful or polite. The receptions was rude and made me feel like dirt. She even hung up on me when I was trying to ask a question about getting my medical records to take to another Ophthalmologist.

I really enjoyed my experience here. Everyone was friendly and accommodating. The eye exam was thorough and they were willing to help us figure out our confusing coverage to get our frames ordered. Unfortunately we had to go to a scheduled event and when we came back later the person working refused to help us because he didn’t understand our insurance. Still giving 5 stars because the initial interaction was wonderful.

Great office and staff! Daisy was so sweet with helping me with my glasses! She was so welcoming and pleasant! I highly recommend this office for all your vision needs!

I was a glaucoma patient of Dr. Paul Park who moved away to NY on December 23, 2021. Since Dr. Sok Nam is a cataract specialist I decided to find a new eye doctor for future treatment. After scheduling an initial consultation with my new Doctor's Office I called Nam Eye Center to request my medical history with Dr. Park on Tuesday, January 11. They refused to release my medical history to me and said that I would need to have my new Doctor's Office send them a Medical Release Form. My new Doctor's Office sent the completed form and followed up with multiple phone calls. I went in for my initial consultation with my new Doctor's Office on Wednesday, February 9. The front office staff informed me that they were unable to obtain my medical records with the exception of some notes that Dr. Park had made. The front office staff followed up with another call to the Nam Eye Center regarding the records but were unable to make any progress. I decided to stop by the Nam Eye Center to speak to the staff directly. After explaining my situation, the front office staff member informed me that the person that took care of the Dr. Park's patient's medical records was out sick and was not expected to return anytime soon. I find it hard to believe that there's only one person that can pull up a patient's record in a modern medical office. The office manager came up and she informed me that it takes time to retrieve the records. I asked her how much longer and she refused to give me a direct answer. She then said that Dr. Park was no longer with their office and that if I needed my medical records that I should contact him directly. Fine, so I asked her for Dr. Park's contact information and she informed me that they were not allowed to give that information out. It seems that the Nam Eye Center has an unethical policy of making it difficult for you to switch your choice of eye care provider. The staff are extremely unprofessional and rude. If you value your sanity, do yourself a favor and do not place any trust of your eye care with the Nam Eye Center.

Dr. Maxwell has been my opthalmologist for decades! He takes his time with me and never feel rushed. The office staff and checking in is very efficient. Never have to wait long to be called to the back office...

Thank you Freddy for the sunglasses adjustment. It was fast, efficient and complimentary. They have cute sunglasses/eyeglasses and give eye exams, prescriptions as well.

Christine was great to deal with. She was very knowledgeable and helpful. She assisted me as well as my niece in picking out frames for our prescription glasses. She gave us her undivided attention in the process and we were thoroughly satisfied with her and the services Benjamin optical provided us during our visit. I would highly recommend this store for all your optical needs. The staff is very courteous, respectful and professional!

Excellent customer service! Mai was very patient and helped me choose the right glasses for my face. She found the most affordable, light weight and stylish glasses for me. There were many styles of frames to choose from. Exam was very thorough with Dr. Le. Highly recommend this place!