Reviews

Dr Dauhajre is the best opthamologist I’ve gone to. She goes straight to the problem and fixes it. Everyone around me had cateract surgery with her and said she is a miracle worker. I think one woman started praying for her in the waiting room. She has a huge Hispanic population that goes to her and they all really respect her.

The eye doctor is really nice but the receptionist is super rude. I went in to pick up my glasses because they called me yesterday saying they were ready and that he would be there from 12 pm - 5 pm. I went in today before 5 pm and he had left early and I asked the receptionist and she answered me in a really really rude way never again going there.

The doctor has always been very nice, and the place is consistently clean, which I appreciate. Today Alondra helped us with our order for new glasses, and she was great. Since my insurance is honestly the worst, I had to pay out of pocket for both frames and lenses. But they really worked with me — they offered 50% off the lenses and 30% off the frames, which helped more than anything. Grateful for the kindness and the effort to make it affordable.

The service provided to patients who are there is great. Staff is friendly and will answer questions you have. My issues with this place is one, they dont tell you when ordering your glasses if they are on back order. Then two, they rarely answer there phone and dont respond to voicemails. They said the standard turn around time.for glasses was 3 weeks. No issue, I get it. 3 weeks went by and I called for an update. Twice I got no answer and left voicemails both times. 3 days later, I get a text message saying our glasses arrived. When I arrived, only one of my two pairs arrived and the only pair for my wife. The lady at the front wasnt sure on any information regarding my glasses, and said she would have the person who runs the vlasses portion call me the next day. Understandable, if your not involved with that side of things beyond retrieving them when customers arrive. Another two days go by and I have no call from this person. I then call only to halear the voicemail tone. Annoyed and knowing they dont return them, I decided to keep calling until they answered. After a third time they finally do, and I explain my needs. The lady then goes to find out my glasses were on backorder and the frames jjst arrived today. They will call when they get an update. A week later, i get a message saying my "portal" was updated. I attemped to log on, having never made an account before. I follow the prompts and the emails do not work for logging on or creating an account. I then proceed to try to call and ask if the glasses arrived. Well, as you can guess, no one will answer the phone.

All of the staff and optometrist are phenomenal! They are super personable and make you feel comfortable and well supported.

Great visit for my annual eye exam. The front desk staff was welcoming and the entire staff was very nice and informative the entire time. I really enjoyed this visit compared to other offices because Dr. Hong took the time to explain the results. You can tell that she really cares. Definitely making this my new eye doctor.

Only Sam's I've ever been to that has just one associate to help and take care of customers. While I'm waiting with another man to be helped, for 15 minutes now, the associate is just chatting it up. Not a care in the world that he has customers waiting. I'll never come here again.

These liars don't do walk in eye exams. Don't be fooled. Don't goto the optometrist here.

Dr. Dennis Cheng and his office staff are amazing and helpful! Dr. Cheng is a wonderful Christian and very competent ophthalmologist who knows how to diagnose and treat vision related issues and or concerns. His staff are always ready to help with eye glasses or sunglasses selection, routine eye checkup examination, and vision insurance related questions at the front desk. They speak many different languages, including English, Mandarin Chinese, Cantonese, and Taiwanese.

I'm typically not the type of person to write a bad review, but my recent experience scheduling an urgent eye exam for my mother was such a disappointment and waste of time that I feel compelled to share. I would not recommend this ophthalmologist. During our visit, Dr. Kim Doan was rude and dismissive towards us when we expressed concern about my mother's eye condition. She initially prescribed medication and ointment, but later changed her mind and refused to provide it when we asked if it had nothing to do with my mother's medical condition. Despite our request for treatment, Dr. Doan advised us to see our primary doctor instead of addressing our immediate concerns. The visit was a waste of our time, and we will not be returning to this office. Terrible experience here.. .Do not recommend coming here.