Reviews

I had an eye exam and ordered a pair of glasses after covering my copay. I was told it would take 7 to 10 work days when they would arrive. After over 4 months and multiple visits to Eleven Eye Care the glasses did not arrive. On two occasions I was told the frames had been broken at the lab. I contacted my insurance company and they granted me a benefits restoration to use elsewhere. This did not include an eye exam, but the prescription from Eleven could only be used for lenses and frame. I objected since I didn't trust the prescriptions accuracy. As a result the glasses I finally purchased from the Walmart Vision Center were not acceptable. I can't use them for reading or my PC (I have to use my old glasses) They are only good for watching TV and general use. For distances they are slightly more effective than the old glasses. I'm reminded on a daily basis, To say I am dissatisfied is an gross understatement.

Great people and doctor is super

The exam itself was wonderful. The doctor was simple, straightforward, and informative. I went in to get contacts, and the person helping me not only offered to help by giving me a visual of his own contacts, but was amazingly informative, helpful, and encouraging throughout. The monthly contacts I plan to get (that I currently have a one week trial for) feel amazing and are extremely easy to take care of.

Staff was friendly, courteous and very helpful.

Innovative technology, great support and a desire to grow the telehealth model have all helped in my decision to bring EyecareLive into my practice. I expect it's use to continue to grow as patients accept this virtual mode of resolving some of their healthcare issues.

This is the best experience! Dr. Shao is so nice and knowledgeable. She makes sure to go through every specific detail of the patient and we are so happy with the glasses we got! Hung was also really helpful and gave us lots of professional advices when we were choosing glasses. This is the best experience I can get from a vision exam!

My whole family saw Dr. Stefanidis few weeks ago. The office was clean. The staff and the doctor were extreme nice and professional. We will definitely come back again.

Great friendly staff

Dr. Rene is the best. He always makes you feel like you’re at home. Very kind and knowledgeable.

From the first phone call to the see you in 6 weeks, this doctor visit was extraordinary. Very pleasant and helpful office personnel. Knowledgeable and efficient technicians. And the doctor listened, carefully examined, questioned, and listened again. Eye problems are not comfortable or pleasant. This practice is excellent.

Had a late afternoon appointment with Dr. Brown. Ended up being a few minutes late due to getting turned around in the mall, but the office staff was helpful with directions and didn’t make me feel bad. Process was quick, efficient, and Dr. Brown was very good with being thorough, explaining things, and making sure I had a positive patient experience. Would definitely recommend 👍🏾