Reviews
Dodie Parrott
1 year ago
Dr Hansen and the entire team at Minnesota Eye Consultants were great!
They put me at ease as they prepped me for surgery, and I was amazed how quick the surgery went. I can see so much better and can't get over the clarity! I am grateful for the care of Dr. Hansen and his team. Thank you!
Violeta Iraheta
1 year ago
Excellent dental clinic for our little ones. The staff is very friendly, and the doctor's assistant is super nice; her name is Josie, and the doctor is very professional and friendly with children, inspiring confidence and security.
Cathy Kuhn
1 year ago
Awesome vision center with very friendly staff! Dr. Swan is amazing, Amy is fantastic and the front desk girls are always professional and courteous! I felt confident that my eyes had been thoroughly examined with the latest technology and the eyeglass selection was plentiful. I highly recommend Hunter Family Vision!
mickey valentine
1 year ago
watch out here, if you get a doctor who is awful, nothing good can happen to you here.
BEWARE OF DR. YEN VALANIMA, who is rude and does a dishonest job at her exams. She looked at photos of my eyes that were not the right ones, she rushed through an exam and wrote me an incorrect prescription. I had to come back a week later to get photos done because she was not looking at my correct photos and she was even more rude and inconvenienced. She is the worst I have ever experienced and when I called the office manager to let them know, I was told this was a "miscommunication" and maybe Dr. Yen was having an off day and Dr. Yen is actually really "nice." Anyone can turn on the charm and be "nice" when they want, I'm not on a date with Dr. Yen, I'm a patient here to get my eye exam and if you don't do your job as an optometrist and on top of that are disdainful and angry at that, you have completely failed.
There are other doctors here who are friendly and do great work, and the front office staff are professional too.
Nazar G
1 year ago
For
Target Optical
Alex Lapina was extremely helpful and knowledgeable about glasses. He helped me out choosing the best style glasses and frame. Very professional pleasant person, great customer relation skills. He went above and beyond to help me with my glasses. Also at this location has great eye doctor. From now on I will only go to Target optical. Thank you.
Margaret Smith
1 year ago
I was completely satisfied with the service from EVERYONE at TRA!
From reception to all of the medical staff and Dr McAdams, I felt very comfortable and important there! Great, great service!
Shannon Rose
1 year ago
Great staff. They have always taken great care of me during and after surgery. Dr. Lauren Harris is a great doctor. I had cataract surgery on both eyes this year and a cornea transplant. Would highly recommend Dr. Harris.
Naim Muros
1 year ago
Dr.Estrada Optometry, would be more convenient if they honor more the appointment times. If the staff was more attentive and costumer friendly to greet patients and least let the people know that there behind on other appointments. From a 9:30 am appt to be seeing an hour later. Lack of communication.
AGREON D. DULA (PINKLADY)
1 year ago
I've been a patient with University eye Center for many years now they are always very thorough polite and make sure you understand everything you covered while in the office they do a good job
Julie Tran
1 year ago
Jason Wong's exam was abrasive, rough, and insensitive. We felt harassed and I was so upset by the end of the exam tears came out because I was so angry that my mother in law had to experience his beratement at age 77. It was supposed to be a nice bonding time since I was visiting from out of town. Instead I left without a written prescription and she couldn't get her sunglasses replaced.
This "doctor" is jaded and his arrogance inhibits him from being qualified to help anyone. He can't even spend 20 seconds listening to the customer. We were interrupted with assumptions and then felt pushed out the door even though the new prescription was more blurry. His statements also felt pushy and contradictory and he didn't bother to explain anything thoroughly.
I read other reviews after and several others had the same unprofessional experience of him talking down to them, cutting them off, and rushing them out with a prescription that was either too strong or posed problems later because it wasn't what they needed.
His tone from the get go was off putting. He was just downright mean and rude with his exam technique. Hum hawing and sighing in frustration for no reason as if we were a nuisance or did something wrong. It also felt like he was treating us badly because of her age and the language barrier. We felt bullied.
He started by saying her prescription changed dramatically in the last two years and that something must have happened which worried her for no reason. He questioned the paperwork she brought in for her current prescription and pressured us to use his even before we started the exam.
I was translating for my mom and I could see that she felt intimidated to answer honestly because he was dismissing her concerns instead of properly explaining anything.
He didn't give enough time for her to see the letters before he flipped to the next one and rushed her to answer. In a condescending tone, he had the audacity to say she wasn't trying hard enough a few times even though the letters were so small and blurry she couldn't make them out. He made her feel really bad and stressed out with his tone and approach. He didn't ask but told us what version looks better even though she said it was more blurry than her current prescription. It had to be his way. And then he questioned her cataracts surgery and made it sound like there was something wrong with the way it was done without explaining anything. Then he pushed us out the door.
It validated that the exam was a waste of time and that his qualifications were questionable. I had enough. We didn't feel comfortable with the prescription and I was not going to pay for being harassed. I told him that this was a very rough experience for us and that he shouldn't treat anyone this way. I felt bad she had to experience this. Seeing that I was upset he said that "we can pretend this exam never happened" which was a cowardly way to back out of the exam and pretend he didn't just treat us poorly. He showed us the numbers and said the difference was negligible from her current prescription, which contradicted the big scare he gave at the beginning. What baloney.
I wish the exam never happened. I am LIVID. We felt so violated and uncomfortable. Afterward my mother shared with me that he scared her and talked to us like we were stupid, and that she thought there was something really wrong with her eyes. It makes me so angry that she had to experience that behavior especially after having gone through so much in her lifetime.
She had such a horrible headache when she got home and her eyes hurt because she had strained them so badly trying to see the letters even though he was scoffing that she wasn't trying her best.
Don't waste your time or energy.
Costco should do better. This is a huge disservice to customers who simply need a competent optometrist who is kind and doesn't berate customers because of his own personal issues.
Navjot Kaur
1 year ago
My grandfather had cataract surgery from Dr.Paul Joos. He is senior but his behavior towards patients was really awful. I was very surprised a senior and respected doctor talking to his patients rudely.
I went to the clinic 4 days ago. And, we had appointment at 8:30 and they called us at 10:30. The doctor didn't even listened what my grandfather was saying. He was just with us for 1 minute that it. I wondered that did i just waited for 2 hours for this? My grandfather had couple questions but the Dr. Paul Joos was in hurry not ready to treat his patients equally.
The staff did not care about patients time. And, everytime I got there the staff doesn't have smile on their faces.
Always get disappointed from this office staff and doctor. I won't suggest anyone this eye laser office.
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