Reviews

I highly recommend Garden Grove Optometry. I used to go to Costco and they were okay… but the doctor at GGO spends so much more time with you and provides what feels like a much more thorough examination. They have a great selection of glasses as well and allow you to try samples of your new contact lens prescription before ordering.

Jovelyn was very helpful. She took her time which I really appreciate. My first time and definitely not my last! Thank you Jovelyn!

First off, the receptionist was very pleasant, as was the technician who did my initial screening. However, Dr. Chen's bias was clearly showing once I stepped into the room with him. The first thing he told me was that I had declined long distance prescription lenses the last time I was there even when I could clearly see on the screen that not only hadn't I done so, but it wasn't even recommended. Only after a few minutes with him did I realize why he had set that up. After the eye exam that he didn't seem to like my responses to he apparently believed that I was lying to him about what I felt looked better "number 1 or number 2" he finally said, "I'll take your word for it." The holy grail of passive aggressive phrasings with the subtext of "I don't believe you." Then, he proceeded to hard sell me on the idea of progressive lenses only to move past that right onto contact lenses when all I really needed was to know what reading glasses level I was at. He wore his frustration on his sleeve when I didn't think I needed contacts. I have no complaint about seeing far away. I am clearly far-sighted and yet he tried in several different ways to get me to try contacts. He finally sighed with an "Oh well" and curtly wrote my eye prescription.

My glasses work perfect. Dr Wilson worked hard to diagnose and he made it right. Thanks to all.

As a first time patient at Loly’s Optical I have to say that I had an amazing experience with Dr.Isis and her excellent staff. I felt so welcomed and taken care of! The optical is a very clean, organized, and professional atmosphere where Dr. Rodriguez conducts a one-on-one consultation with her patients and definitely does an extraordinary job in listening to her patient’s vision needs and prescribing the best solutions to them! I am so happy I chose this optical for my vision needs and definitely recommend everyone to go! Thank you so much Dr Rodriguez it’s been a pleasure!

Receptionist answering the phone is not friendly or polite, and definitely not professional. This is not the first time calling and having to deal with unprofessionalism. The first time I talked to a supervisor and apparently they didn't do anything about it. If they can't be polite then they should find a new position.

I have trusted Casey Optical with my vision care for years and they have always taken very good care of me. There is a welcoming environment and you really get to know the friendly, helpful staff. They do a great job explaining the whole exam process and answering any questions and they also have a nice selection of high quality frames and lenses if needed or desired. I have recommended friends here in the past and will continue to do so in the future.

Called to make an appointment as new patient and being I was paying cash they wanted my health insurance info to bill my health insurance directly, I told the lady I am paying cash for my eye exam and said they still bill my health insurance and I pay direct. They would not accept me as a cash payer. 😲 .

Team member working the desk was unable to pull up my insurance information over phone. Insisted I needed to work it out with my insurance company because something was wrong. I verified everything with my insurance, all correct. Went to the location to have them try again, team member insisted "We do this every day, I know what I'm doing" - found team member was using wrong fist name (Ben instead of Benjamin). I have been going to this location for 2 years for myself and family with same insurance; they have all my info on file already. Apparently, that was a hard one to figure out. Changed locations for my care because of this.

We love Golden Gate!! Dina and Sandy are amazing and help so so much. The doctor is very patient and caring about making sure you can see. 10/10!!!

Dr. Schalter is the very best. Professional, inexpensive, kind, and unlike most medical professionals, he cares and will take your concerns seriously. Highly recommend