Reviews

On or around August 20th 2022 my daughter had an appointment at Founders Eyecare to have her eyes checked. Her eye sight prescription changed so she ordered new contacts and lenses for her glasses. She loves the frames on her glasses so she left her frames to be fitted with her new lenses. She received the contacts in a timely manner however has waited for over a month to receive her glasses. She has called many times to check on the delay. She was told repeatedly she would be contacted when they were ready. She is 18 years old and out of the state by now at college. My husband and I have been checking on the status of her glasses seeing they have dismissed my daughter. On one check in I was told her glasses were done but the lenses failed inspection. My husband was told that the machine that made the lenses was broken. After a month of waiting my husband received a call that the glasses were ready. He drove an hour to pick them up. We don’t live close but we’re under the false impression that this was a reputable eye care center. When my husband opened the box to look at my daughters glasses they were not her glasses! He was reassured those were the glasses my daughter ordered. Nope!!! They were NOT the frames she ordered because she did not order frames. She brought them her frames. They then admitted they lost her frames. Apparently they didn’t think we would notice. The frames they tried to pass off were ridiculous!!! My husband told them this was not acceptable so they said they would order her old frames and wouldn’t charge us. Oh wow!!! How kind!!! You lost my daughters frames and would even debate charging us to replace them? Two more weeks and the glasses are allegedly ready. They say they want to ship them to my daughter, out of state, as opposed to someone picking them up. I truly hope the glasses my daughter receives are satisfactory but that will remain to be seen. My family and I will not return to Founders Eyecare and I will not recommend this place to anyone!!! Save yourself a lot of time, money and stress by going somewhere else!!!

Dr Harooni is a very fine, skilled, knowledgeable, and personable eye specialist who moved from a large corporate facility and is now the owner of his solo practice: Premier Eye Group. He is still conveniently located in Sylvania Township a mile east of his previous work location. The office can be accessed directly from Central Avenue if travelling west. Otherwise, from Central Park West one must drive to the back of the building and around the building to park and have easy access to the front door. Dr. Harooni is a Castle Connolly Top Doctor, a select group of US physicians that represent the top 7% of practicing doctors.They are nominated by their peers and vetted by a physician-led research team. Castle Connolly considers them to be the best doctors in their specialties, embodying excellence in clinical care and interpersonal skills.

about 25 years ago Dr Beitmen did my lazik. i have no complaints, he was right about needing reading glasses after 40. I can still smell the burning cornea. thank you Dr Beitmen

The customer service at the Lexington Green LensCrafters is exceptional. The customer service representatives are always friendly, courteous, and put in extra effort to keep me apprised of my orders. The staff work as a team and make this location a staple of what customer service should look like. 💯 …

I called concerning an issue with my eye. The receptionist was excellent she made me an appointment for the next day and said I will try to get you in sooner. within a short amount of time she called back and had me appointment that day. I was seen by Dr centola. Outstanding excellent professional doctor. very attentive to my issues. Highly recommend her.

It was an amazing experience for our family! Check-in/out process with Diane was seamless. Tony made the in-take process very easy and efficient. Dr. Phu was very attentive to our concerns and provide recommendations based on our needs. Very happy first time patients!

Thank you Mr. Allen!

I give upmost honor and praise to the amazing staff at Downtown Opticians on Northside Dr. They go outside of their scope of practice to make sure that their customers are more than satisfied! For example, for a year and a half now, I have …

Dr. Shagun and her staff are awesome, both my husband and I are patients. We were able to get in quickly and the appointment did not take long either. Her staff is very nice and the office is very clean! I 100% recommend Eye Associates of Texas!!!

I was sent a bill for $135 for a follow-up appointment with only 3 days to pay several months after my last visit. This is especially frustrating because I told them my insurance would only cover one routine eye exam, and my doctor assured me that the follow-up wouldn't cost me anything. The follow-up to get my retinas dilated was awful, leaving me unable to work and in pain for hours. The optometrist even told me after checking my eyes and being unable to recall why I was asked to return that the second visit was completely unnecessary. I was unable to speak to anyone from the billing office after calling for hours, and the front desk has been ignoring my calls after transferring me to billing one time. I don't usually leave reviews, especially bad ones, but I can see that my experience is hardly unique, and I feel like the current high rating could be misleading people. This kind of behavior from their office is not acceptable. $135 is a lot of money to pay on short notice, and I can see that the invoice I was sent was printed out nearly an entire month before the postmark. I don't know where you should go for your next eye exam, but this place isn't it.

This was the absolute best and easiest eye exam and experience I have ever had in 45 years. The doctor and technician were not only kind but patient and understanding. As a person with many eye problems, I would recommend them in a heartbeat! Target in Centerville, OH picked a winner when they hired this crew. Sheila