Reviews

I have been seeing Dr. Boyer for many years. Not only is he a great doctor, but his bedside manner is also excellent. A rare combination to find these days.

Dr Gilberg is a fantastic Eye Doctor. Always available to address your needs and schedule appointments. Extremely knowledgeable and professional. He has been my eye doctor for the last 6 years

Dr. Radionchenko and her staff are always so nice and patient with me.

Horrible and most frustrating experience getting glasses. I would give a zero if I could. ***Reading this companies response to other horrible reviews shows how they justify their actions and could care less about your dissatisfied experience***They are nice enough people, but nice doesn't get the job done right. Dr. Spencer was pushy and pushed me into a product I didn't want to begin with. She wanted me to try progressive glasses and said if I didn't like them then I could bring them back. What they don't tell you is that it is not free of charge if you are dissatisfied with the glasses. They also know that progressive glasses don't work for the majority of people and will tell you that after you being them back. Dr. Spencer also pressured me to go see a referral specialist doctor in OKC for an unecessary check up. The tech who measured my eyes for progressives did not measure them accurately, so I could not see out of the them as everything was blurry. I took them back and said these don't work for me and I wanted single vision. I found out I was not measured correctly, but they wouldn't give me a refund, so I had to reschedule to get my eyes re-checked before they would give me single vision glasses. I had to wait two more weeks for an appointment, but after a re-check my vision was the same. I waited two more weeks for the single vision glasses and came in for the replacement. They significantly stretched my glasses out during the replacement process and she tried to give them back to me that way. I told the tech that the glasses are stretched out, and they don't fit the way they used to. She attempted to fix them without success. After 4 visits and $300 dollars later, I have a pair of glasses that don't fit right and I hate them. I feel the staff is under qualified and they make careless mistakes. I will take these glasses to get them fixed somewhere else because I have lost all confidence in the staff. I will never return and will say it was the worst experience I have ever had getting glasses in 30 years.

Wow, a D-class place, hit class

Worst facility ever. They provide no waiting area for the person to care for the patient after surgery. They told me to sit outside in the cold in my car or in the public lobby where people were coming in and out of the facility with no masks on. The front office staff and the director were rude and they repeatedly threatened to cancel my client's surgery unless I sat outside in the cold or in the public lobby with people that weren't wearing masks. Only one African American staff member was considerate and helpful. We will not be back to this facility. They do not care for patients or caregivers. UPDATE: we've been here since 8 a.m. and it is now 10. I called because the procedure was only supposed to take 30 minutes and no one called me as they said they would. They claim that they can't find a vein after previously telling me that the patient's IV had been successfully inserted. They have now bypassed my client's surgery and took another patient ahead of him and told me to just wait out in the cold until they decide to call me. They refused to give me any information about the time of my client's surgery and once again the person that came to the phone was rude. UPDATE: My client supposedly just went into surgery and now it's going to take an hour instead of half an hour. It's 11 a.m. and I believe that my client's surgery was delayed out of retaliation on their part. At least the lady that answered the phone wasn't rude. UPDATE: After sitting in the cold for four hours my brother, not a staff member called to tell me he was ready to leave. The rude receptionist made disparaging remarks about me to my client. I called to discuss this with the director, "Wanda" but of course she was "busy" and refused to call me back. I am disappointed but not surprised. Rude and unprofessional employees are the downfall of companies and a.reflection of their employers

This office is only interested in making money from you. If anything wrong with the glasses, instead of correcting their problem, they want you to pay more.

Horrific, disorganized and customer service reps with no logic. If I could give you a 0 ? I would!!!!

Great and helpful staff.

Always looking forward to go to my eye exam every year, the staff is very friendly and treat you like family. Dr. Norwell is excellent 👌. He explains everything so good that he makes sure that you really understand. Will recommend them 100%. …

Omar is the best. Came in looking to tighten a pair of old Prada glasses that I haven't been able to wear in years and he fixed it within seconds no problem. Can't wait to go back and bring all of my other designer glasses! Did such a great job. Thank you so much!