Reviews

Absolutely ridiculous, the girl at the front desk is rude and extremely lazy. She was very rude upon the 1st visit for me and my son to get glasses then when picking them out she was slamming the paperwork on the desk aera. They called me a week later told me to come pick up both pairs that they were ready, I get there my sons glasses are in but mine are not mind you I have to drive 30 mins to get there. I was not happy. I called on 5/ 31 to be hung up on 4x when checking on my glasses then they kept sending me to the voice-mail I need to speak with corporate or a manager right away

What a great place to get your peepers checked. Very state of the art without any dilation. The 3D machine takes a perfect picture of your eyeball health so the doctor may pinpoint any attention that you and/or your eyes may require. Dr. Schneider is wonderful. She is very personable yet very professional. The front office staff is very helpful, informative and all around delightful. The waiting area has a comfortable modern feel with a complimentary coffee station to enjoy while you wait. The only drawback is they have moved locations twice (that I know of). The new location is quite lovely however there are cement stairs which you will have to climb when visiting. Not a problem for most but I'm sure it could pose a problem for some. Prices are comparable to most others in the area with a wide selection of stylish frames to choose from starting at around $80 with the names brands costing upwards of $500. I had no trouble finding a pair I liked, in my price range, quickly and I'm picky when it comes to frames. If you are able to climb steps, (I didn't count them but will post pictures when I do an update) I highly recommend this office. I hope your experience is as wonderful as mine have been. 😉 🤓

I called to make an appointment to see Dr. Rumei Yuan, and was told the next availability was not for another month or so. That was fine with me so I went ahead and booked. They called me a few days prior to the appointment to confirm. When I arrived for my appointment, the front desk staff say I have to pay the copay before seeing the doctor. I hand over my credit card and they tell me they do not accept credit. Cash only. I let the front desk know I don't have any cash with me so they should just send me a bill to my address on file (and also the address associated with my insurance). They respond they DO NOT SEND BILLS AND DO NOT ACCEPT CREDIT/ANY ELECTRONIC FORMS OF PAYMENT. This is extremely shady to me. If you are a legitimate medical office, why do you have this stipulation? Even more so, why is this very important billing stipulation not mentioned anywhere? This information should have been told to me during the initial call to set up the appointment or the confirmation call. Anyway, the front desk staff had the audacity to tell me to go to a nearby ATM to get cash and then come back, and to go quickly. The closest ATM for my bank was half a mile away. By the time I walked there, got cash, and returned, it was LONG past the time of my scheduled appointment. I was told the people after me were already seeing the doctor so I had to wait. I did not even end up seeing the doctor because I had to leave to return to work. The front desk staff here is incredibly unprofessional and inept at their jobs. And to be honest, I question the legitimacy of this practice. I would not recommend this clinic or this doctor to anyone. Do not come here unless you want your time wasted.

I've been bringing my daughter to this doctor for the past few years. Never had an issue with him or his staff until today. We've been waiting for months for this appointment. Staff comes and asks my daughter if she's vaccinated. Then questions my 15-year-old with a condescending tone as to why she hasn't gotten the vaccine. Then turns to me to say the doctor isn't taking any unvaccinated patients. I'm sorry but that is ridiculous. They could have told me months ago when I made the appointment. Now I have to find a new doctor for her and wait months for a new patient visit. Very disappointed and disgusted.

I found Dr. King when l left the practice of another retina physician due to total dissatisfaction of surgical post care. I could never get any answers to my questions from the surgeon who repaired my retina but Dr King has gone out of his way to answer my questions, provide me with care guidance and realistic expectations of my timeline of sight recovery. He is very professional and does his best to put his patients at ease. He has eased my concerns at a time l really needed that. Thanks, Dr. King! L. Rowan

I was not sure what would happen, but Doctor Tiffany made it happen. I appreciate all that she did for me. She made me feel comfortable and well-understood when I needed it.

My husband and I have been in Arizona for 5 years. We have tried 4 different eye doctors. I was referred to this office and was impressed by all the office people and technicians and found Dr Sarah G very knowledgeable.

Dr Hicks was the dr that discovered my retina tear, he got me to a specialist pronto and that was 4 years ago and i wouldn't trust my eyes to anyone else. I drive 70 miles just to go to him. The office staff could definitely improve their appointment scheduling and wait times but that is not something I will hold against the dr.

I broke my glasses and needed an appointment for exam since it had been a few years. They were very friendly and were able to fit me in quickly. The day of my appointment I was welcomed by a friendly staff and seen quickly. Dr. Forgues was super friendly and professional during the visit. He explained the imagery done during the visit and vision level I would be seeing at with my new glasses. The office was super clean and the technician Bree who started my appointment cleaned/disinfected everything before it was used. The convenience of having a place to select your glasses immediately following the appointment is a great feature as well. Lee was very helpful in showing me different pairs of glasses and finding the right pair for me. Great experience and my family all go here for our eye care.

If you are looking for a Eye Dr who truly cares about their patients, look no further than Dr. Fisher and his team. From the moment you walk in the door, you are greeted with warmth and kindness, and it's clear that the entire staff is dedicated to providing exceptional care. Dr. Fisher takes the time to listen to your concerns, and he is always happy to answer any questions you may have. You never feel rushed during your appointment, and you leave feeling confident that you received the best care possible. Dr. Fisher's staff (especially Amy) is equally amazing. They are all incredibly kind and attentive, and they go above and beyond to make sure you are comfortable and well-informed. Having moved away from the St. Petersburg area, this was probably one of the hardest places to leave behind!

Dr. Jeng is a wonderful ophthalmologist , he is very friendly and respectful . He did a cataract surgery in both of my eyes and I am very satisfy of the job that he did. Thank you Dr, Jeng