Reviews

Dr. Jian performed immediate emergency vitrectomy surgery on me in September 2020, when my (extraordinary) retinal specialist had scheduling issues. Dr. Jian stepped in and did a fabulous job, by all accounts. I can see again. His professionalism and skills are superb. That is all one should need to know about Dr. Jian!!

Great staff

I just called to make an appointment and the receptionist didn’t even let me get a word out before telling me she’s going on lunch and call back later then hung up on me. WHAT A JOKE.

I brought my entire family in for appointments and the staff was amazing! We were greeted with friendly smiles as we walked in and the doctors were so kind and professional. I highly recommend Dr. Smith’s Eye Care!!!

My daughter began complaining of headaches and being very fatigued by her last class period last school year which was causing focus issues. It was discovered she was is need of eye therapy to correct intermittent alternating exotropia. We can’t say enough great things about Dr Nola and her vision therapist, Gentry. They explained everything so well to us and encouraged my daughter every step of the way. After 16 weeks of vision therapy we were blown away by her improvement. We just have her 3 month follow up apportionment and she has maintained all her progress.

Had to go in to get my mother and myself both glasses. Melanie was absolutely amazing and so very helpful. We needed several accommodations and she never rushed us even though she stayed late to help us. The best experience I've ever had getting glasses. I recommend them highly.

My experience has always been great. All of the staff are cordial, polite, and knowledgeable. I have never encountered an unpleasant experience. Doctor Phillips is very professional and down to earth. She goes above explaining things and answering questions. I am impressed with the team!

From the moment you walk into the office, you are greeted with a smile and a warm welcome. The staff is professional and caring about you as a person, not just another customer. Dr. Carroll makes the time to get to know you and your lifestyle so he can best serve your needs. He is thorough, competent, yet makes me feel valued and respected. When the exam is completed, Deb makes sure you are offered the lenses your prescription requires along with frames which complement your face and self image. Many optical providers can give you what you want…Double Creek Eye Care does that and so much more; they treat you like family ( and that makes all the difference !)

Dr. Nguyen is so patient, friendly and so kind. Exceptionally knowledgeable and we received better care and more thorough information than from the specialist within our hospital network. Thank you so much!

Apologies to the doctor for this review because I appreciate a job well done. Having said that I booked an eye examination and was charged for a contact fitting without the service being discussed prior to being charged ($125) . I was unaware what a contact fitting even was. My insurance provider said that there was never a claim for an eye exam submitted and when she called to try to dispute the charge my insurance provider had said that she was yelled at and was told that I have had another representative call prior for the same charge which was a out right lie. I received my eye examination, still waiting on my fitting.