Reviews

Very rude she made me feel like an idiot everytime I asked a question and I was very uncomfortable. Every single question I had or asked she would look at me like I was stupid. Maybe because I'm using medical and getting free government paid glasses! Don't go here! Unless you want to get treated like garbage.

First time at Sam’s with a new member ship as of this week and I was excited to get a new pair of glasses before my insurance renews. The lady was so rude and acted like she didn’t want to help me, almost as if I was inconveniencing her as she also let another woman cut in front of me and then when I finally was able to be helped she made me feel as if I was a nuisance to her. Asked me if I need to place an order? Since this was my first time here how was I suppose to know the process then basically felt as she didn’t want to deal with my insurance or ghat it “wasn’t in network” which it was because I have spoke to another lady twice before coming in to verify it all. Who was great btw. Needless to say I can’t say if I’m happy I dodged a bullet not having to deal with her or if I’m upset I was not able to get new glasses as the current prescriptions are not correct to my eyes right now because it changes rapidly due to my health condition.

Denise is the best! She is doing a very good job to answering questions, helping with frames and schedule appointments.She always go extra miles to make sure we are satisfied.

Dr Vish is very caring and takes his time with you. He explained all of my options before scheduling my cataract surgery. This enabled me to make the right decision. I’m so glad Dr Vish was the doctor that performed my surgery and I highly recommend him.

My experience as always was awesome! My favorite Argentina, is the best around! Her knowledge and expertise is exceptional. 💖 …

Extremely disappointed with the customer service at this location. I tried to purchase a bag of hay for my guinea pig, but the packaging was clearly ripped and damaged. Despite this, the staff refused to offer any discount or markdown. Most retailers in the US provide a discount for damaged packaging, but not here. Poor service and zero flexibility

The staff is nice in person, but so unprofessional and weird when trying to deal with them over email and phone. I had a pair of daily contacts in that I was in for a few weeks waiting for my … More

If I could give this Doctor ZERO stars I would. Absolutely unprofessional. My husband questioned her staff before his appointment if there were going to be any impending fees associated with his visit and he was assured that all the costs were covered by his insurance. When my husband returned for his second visit to pick up his contact lenses, Dr. Zia, at this point, informed him that he owed a “contact lense fitting fee”. And that she would not release neither the prescription nor the contacts without him paying the fee. My husband also had a bad eye infection that she refused to see him for, stating the following “if I take a look at your eye I will have to charge you another exam fee”. This doctor is just a money hungry individual and cares nothing for her patients. She called my husband’s phone FOUR times only to leave condescending messages saying that we misunderstood and that we were the ones in error. When I returned her phone call she wouldn’t stop yelling in my ear! She won’t let you get a word in, I had to record our conversation (letting her know I was doing so), because I knew it is very likely she will deny every word she said. She hung up in my face shortly after I informed her I was recording our conversation - while not allowing me to say anything over her yelling. She completely denies ANY wrong doing and refuses to be slow to speak and come to some type of resolution. I informed her that I would be contacting BBB and filing complaints various in nature and she challenged me with “oh please go ahead”. Dr. Zia has exhausted my husband’s yearly eye exam and now refuses to release his prescription, obligating us to either have to pay out of pocket for another exam or pay her to release the prescription. We REFUSE to give this doctor even one penny after her indecent behavior and shady practices. Ridiculous. I will make sure I steer all of my family, friends, and neighbors, away from this practice. The WORST experience we have ever had. And we will be following up with complaints and possibly a lawsuit if she continues to refuse to release my husband’s prescription. Awful practice and unprofessional irate so called “doctor”. For those of you reading this review, I can guarantee either she or her staff will respond to this review with a rebuttal or denial of some or many sorts. That will not deter me from sharing my experience from a TRUTHFUL account, unlike the “cover up” this staff and doctor will likely respond with. I also question the validity of the rest of the “reviews” on google from these other “patients”... I will let those of you reading this review (and the other previous “reviews”) come to your own conclusion. UPDATE: To make matters worse, I called our insurance company today (July 26, 2018) and verified that Dr. Zia and her office had been paid IN FULL for all charges INCLUDING the alleged “contact lenses fitting fee” back in May 2018 (during my husband’s initial visit at Dr. Zia’s office) that Dr. Zia claimed with absolute certainty that we owed her!! All in all, Dr. Zia held my husband’s prescription hostage for almost a month from June 29-July 26, on claims that were completely false. Seems to me she only had one thing in mind and it certainly wasn’t the interest of her patient(s). Her office finally released the prescription to my husband today July 26, 2018. After my husband had to go without permanent eyewear for almost a month for no reason at all. We are so highly upset with this doctor’s unethical conduct. Potential patients BEWARE of this Optometrist and her practice!

Sarah was so helpful! Helped me pick out my frames, called me when the order was delayed and made them fit great when they arrived. Thank you!

The entire staff at the Abriendo office was amazing. They were all so kind and welcoming. I was in and out in no time at all but I never once felt rushed or that my cares or concerns weren’t being heard. Great office!

Dr Barouh is extremely patient and completes a thorough examination of my eyes. She takes the time to listen and she explains everything she is doing and why she is doing it. I couldn't feel more secured about my eye care.