Reviews

Great experience! Dr. John Meurer was really helpful in explaining what was what. And quick and easy!

Referred to Dr. Brimhall by a friend who just had cataract surgery. Exam confirmed that i needed cataract surgery now. Had my first eye done on Tuesday,. Never felt a thing, wonderful! No more astigmatism or glasses. Most important, i see the correct colors now. As a photographer, color is critical. I can’t wait until next week, when the other eye will be done. PS - this is a week later, other eye is done. I’m thrilled!

I had a great experience here all of the staff was friendly. The doctor went out of her way to make sure that the results of my eye test would be the best for me. I’ve ordered my glasses and waiting for them to come in. I would recommend this place to anybody that needs a little bit of extra care . His budget friendly a great place.

Dr. Marco Arici was a wonderful optometrist. He took the time to explain things to me. I never felt pressured during the appointment. He was very friendly. Definitely would come back here.

Aime is a special person and employee! She is both professional and personable! Frank Schafer and Sherry Power

My mom experience has been great so far. She had cataract surgery. Will update if any problems arise, but I dont expect any.

I went to Arden Park Optometry to get my vision checked and had such a lovely experience! Everyone was kind and friendly and the vision workup was high-quality. All of my questions were answered and my appointment was not rushed. They even helped me pick out some fun frames! I’m grateful for healthcare spaces like this one that make you feel welcomed and cared for.

I would give the staff friendliness 5 stars, but the overall experience 2/5 stars. I made an appointment with the ophthalmologist to get my eye angles checks before being dilated. I was called back after my appointment time and the eye medical assistant did a few tests before I waited in another waiting area for 40 minutes to see the ophthalmologist. I was there for my first appointment for 2 hours to spend 10 minutes with the physician. The physician was very nice and answered all my questions, but a lot of wasted time. I made another appointment with the optometrist to get my annual eye exam and to get my eyes dilated, the whole point of me seeing the ophthalmologist in the first place. For my optometrist appointment, it was the same thing, I was called back well after my appointment time, for a medical assistant to do some tests and wait in another waiting area. Both the ophthalmologist and the optometrist have an assistant on the phone dictating their notes during your appointment. The ophthalmologist explained to me the reason for this; however, the optometrist did not and I didn’t know she was doing it during our appointment. She started talking medical language that I didn’t understand and I was confused, only to realize she too, was dictating with an assistant via some sort of chat. I understand the reasoning for this; however, it felt very impersonal and some of the things they were dictating I didn’t understand and wasn’t explained what she was saying. She would say something and it didn’t sound good, to a non eye specialist patient, and in my head I was thinking, “is that bad? Should I be worried? It sounds bad.” It just felt like they were having a conversation you aren’t involved in, with you in the room. I wasn’t sure if she was talking to me, or her medical assistant. After my optometrist appointment, she called in some drops and convinced me to use a pharmacy I had never heard of, claiming they would take care of the prior authorizations and get it filled with no problem. Two weeks went by, and I didn’t hear anything from this pharmacy. I called the pharmacy and they said they said my insurance had no record of me. I called the eye medical clinic again and left a voicemail for them to call in the RX to my pharmacy. I waited the 48 hours for a call back and no one called, so I called again. I left another voicemail. I called the following day again and didn’t receive a call back. After 6 days, I called the front desk and asked them to help me and they were so very nice in solving my problem in a reasonable time and the prescription was called into my pharmacy by the following day. So, 3 weeks after my appointment, a prescription was in process for my drops. I went back to the clinic to get fit for glasses and the experience was pleasant and the woman who helped me was wonderful. She told it would take about 3 weeks for my glasses to come in because they were backed up from the holiday season. It’s now been 4 weeks and I have yet to hear about my glasses. To top it all off, I received a bill for $200 for the 10 minutes I spent with the ophthalmologist for my first visit. That was with insurance too. If they decreased their waiting times, didn’t dictate in front of patients, didn’t recommend pharmacies that can’t figure out insurance, returned phone calls and didn’t promise glasses sooner than they are able to receive them, I would have given them more stars. Needless to say, I won’t be going back and once again on the hunt for a good eye clinic.

Dr Coney is always the best. I have been seeing him for over 10 years and would hate to have to change doctors. The staff is always great too :-) .

Dr. Vo is a gem. He is honest, thorough, empathetic and gentle. I've used him for several years and I can't say enough positive things about him.