Reviews

Wonderful and friendly doctor

I have had the pleasure of seeing Dr. Obertynski as well as Dr. Bratek MANY times in the past 8 months. They both are EXCEPTIONAL doctors as well as caring human beings. All the staff in the office also are friendly, welcoming people. I would recommend this practice to my family and friends. They always go above and beyond to try to help you. I have found my new eye doctors forever!!!!

*two stars for front desk staff* I have been a patient of Calenda Eye Care for as long as I can remember. The doctors are wonderful. Dr Levin is extremely kind and knowledgeable. Even suggested a specialist to help me with migraines. Front desk staff, aside from Joanne, have been very rude and seem bothered every time I walk in or speak with them on the phone. I overheard them making fun of an elderly patient that one staff member hung up on while waiting for my appointment. As the first interaction with clients, they should be kinder since the front desk staff sets the tone for the office. Staff could benefit from some customer service training.

Staff is very rude. Little girl with hearts on her facemask acts like she is doing you a favor working with you and that you should me honored to be there. They have no respect for your time. He wanted me to come in for 3 hours of testing and then make me come back for the results with him when the results are instantaneous? Can you say Another office visit. Then he wanted me to come another time for another test and then later ANOTHER visit for the results. In 30 years of going to Opthamologists I have never been told the story he told me about my eyes. So I started investigating this guy and it appears many that go in there he diagnoses with dry eye and puts in plugs then makes them come back in 6 months to take them out and put new ones in. That's how you get repeat business and a steady income! Rather than fixing the issue he takes the "repeat business" approach. Instead of doing tests and results in one appointment he makes you come back so he can charge another office visit. All the patients that I spoke to were diagnosed with cataracts and needed surgery but he put it to them as if it was their idea but strongly recommended surgery. Way to keep that money stream coming in. Oh, make no doubt about it he is a smooth talker. He even has a "free" seminar to lure you in to cataract surgery. Do your homework before going.

very good service

Very bad customer service

Dr. Glass is the best, their whole staff is super friendly and nice, I have been going here for years.

Friendly and personable. Do not sugarcoat it. Great doctor.

Great Patient Care! Dr. Garg was very pleasant, professional, and informative. The staff at UCI’s Gavin Herbert Eye Institute demonstrate superior customer service. I highly recommend Dr. Garg and UCI’s Gavin Herbert Eye Institute.

Now, I also used to be awful at customer service, but I didn't believe a manager could lack such an important skill. I was charged for a service that I did not ask for. The doctor did not inform me … More