Reviews

This vision center deserves less than one star! The doctors are kind during the exam and educate you very well on whats going on with your vision. However, the staff who run daily operations are a bunch of ninnies who are concerned with chit chat and pay no attention to the patients or their paperwork. Since its the staff you are mainly dealing with, I highly suggest that you seek your vision care needs else where. This place had misplaced my insurance information, refused to call the correct phone number on my paperwork, didn't place my glasses order for 3 weeks and then didn't contact me for over 2 weeks. I have been chasing them to follow up for all their faults. This is the worst vision center I have ever had the displeasure of using.

This receptionist was so rude and very unprofessional. I definitely cancelled any appointments w her. After trying to schedule an appointment she rudly burst out saying if I need to cancel they can charge me $150 really? No thanks not going back to office

Dr. Terry Robinson was able to see me for an eye examine at short notice. I was very concerned that I was having an eye emergency. When I called the receptionist picked up quickly. I was then able to speak with Dr. Robinson. This was around 8 in the evening. He needed to go to the hospital and then could examine my eyes at 9 pm. I was more that happy to drive across town to make sure my eyes where ok. Once at the office, he asked questions about what was going on and noted them on his computer and then did the examine. While waiting for my eyes to dilate - I was able to wait in the waiting room where I was offered tea or water. He completed exam and I was ok. I was very thankful to be able to come in for a late appointment and not have to worry all night that I might be losing my sight.

I arrived 10 minutes early for my appointment and then waited over an hour to be seen by a doctor. The staff was nice enough but I don't understand why I was scheduled for a time that seems like it was not available. I will never be coming back.

Both doctors are awesome. The staff is attentive and friendly. They have a great selection of frames. And to top it off, if you ever have an unexpected urgency, they will do their best to get you in with the doctors.

probably the most disrespectful group of staff i’ve ever encountered! the way they treat patients is something i've never seen before, its like they've never learned how to speak to people. i wonder what their parents taught them.

Dr Muenk listens, is genuinely concerned. She is smart, experienced and has a terrific bedside manner

Great experience! A little different procedure then I’m use too with other optometrists, being partially virtual. But they got my contact prescription correct, the first time. Very easy to schedule appointments and was seen that same day. Walked out with my new prescription in hand! Very friendly staff! Answered all my questions! Definitely a five star experience with exam and staff!

Dr Timothy A. Liette is fantastic. You may have to wait a little bit for an appointment if he is running late, but that's because he makes sure you are happy with the exam is willing to discuss anything without making you feel like you are wasting his time. He describes everything he does as he's doing it so you know what he is checking for and what he finds. He's been my going to him for years since he started at Costco Optical (5 or 6 years?).

EyecareLive has been fantastic to work with! The platform is easy to use for both the Doc and the patient. The calendar makes it easy to manage your availability and the alerts by text or email ensure you don't miss any appointments. Could not more highly recommend EyecareLive!