Reviews

My husband and I bought 2 Living Social Deals a few months ago for BUFFALO'S BEST each deal being for eyeglasses worth $200 for $39. Total $78. GOOD deal!! Two weeks ago we went to Buffalo's Best to use our deals. Presented our certificates to the owner and he said pick any of the frames on these boards over here. We had hundreds to choose from, a great selection! Yay!! I'm getting purple glasses...my FAV color! :) Sat down with our choice frames and our perscriptions. $816 for 2 pair of no line bi focals. Minus the $400 Living Social certificates. Equals $416 out of pocket ($494 if you include the price of the Living Social deals). This past Saturday we got a Western NY local merchants coupon booklet that comes in the mail every few months. In this booklet of coupons is a coupon for $229 for complete no line bi focals from Buffalo's Best, in this coupon it also lists REGULAR price $319.99 (so for 2 pair it'd be $640) WHOA!!! Wait a minute! We're paying $816 for 2 pair. Our loss of $179!!!! Did the owner bump up the price when he knew we had the Living Social deals?! hmmmmm So we went in today to pick up our glasses. THe optician who waited on us was great and he said he'd put a call into the owner and we should expect to hear from him.

This place is a total joke. DO NOT BUY THE GROUPON OR AMAZON LOCAL DEAL. They advertise $200 to spend on eyewear- we ended up spending an additional $100 for a simple pair of glasses for my 6 year old. Complete clip joint with unfriendly and arrogant staff and shoddy goods. Steer clear of BBO.

Total rip off!!! Went here a few months back because I purchased a Groupon for $200 toward a complete pair of eyeglasses. There are no prices on anything and the creepy, unfriendly salesman said he would "total up everything for me once I was ready." I ended up picking out a GENERIC pair of wire framed glasses. After tallying everything up and deducting my $200 coupon, my grand total was $389...without an eye exam!! That means that a generic pair of glasses would have cost $589 if I didn't have a coupon???!!! I find that hard to believe. I really liked the glasses and had already purchased the Groupon, so stupid me went along with it. He refused to itemize my bill and just said that my glasses would be ready in 7-10 days. Finally, THREE WEEKS later my glasses arrived. The real kicker is that I went shopping with my husband yesterday for his glasses (somewhere else of course), and saw my EXACT FRAMES FOR $99...and they weren't even on sale! Uugh, do I feel stupid. :(

Dr Leonard and her staff were friendly and professional. I took my 85 yr old Dad there and we can’t say enough about our whole experience from start to finish. Eye exam, recommendation of an excellent surgeon for cataracts, along with his new prescription for glasses , and follow up. I would definitely recommend her.

They have no consideration for their patients. I arrived a little late due to toddler tantrums. It was very early in the morning and DEAD. One patient there. They turned me down, told me I would have to set up another appointment. NO THANK YOU I WILL TAKE MY BUSINESS ELSEWHERE!!!!! So I walk out and turn around to see the ladies at the front desk gossiping about me! They have no idea that I had a horrible start to my day and seriously wouldn't take my daughter. They allow 15 minutes late. I was 20 is that a big deal? When I go there and am on time... I end up waiting 20 minutes to be seen anyways. I will never set foot in there again.

I went there to order a pair of glasses. I like Oakley frames. I picked out frame and fitted for them. They said 2 weeks. I went back 2 weeks later and was helped by an older lady who was extremely friendly and helpful. I had a problem with one lens. She measured prescription in old glasses and new glasses. She spent a good 40 minutes with me. There were other customers waiting. She did not let me go till I was 100% satisfied.. I will always go back there. I love my glasses too.

I had a great experience with America’s Best! I walked in to see if your optical place is connected to my Health Insurance & to see what is covered. I started looking at frames & the man that was helping me looked & could get me an eye appt right away. I picked out frames & was helped by Gail who explained everything & set me up with my order. I walked out very satisfied & happy with my outcome. Great place!

My mother and I both go to this location and prefer it over any other eye place. Gail was extremely helpful today as are all the workers. This place is always clean and efficient in seeing their patients. It’s usually a busy location but they get everyone in and out pretty quickly. Will definitely be returning.

Can't say enough good things about this place. I had an emergency with my cat. They got me in right away. The staff and Doctors are very nice and explain everything in detail. My cat ended up needing surgery. The staff go above and beyond. They call you the next day to see how your pet is doing. They even sent my cat a get well card and a handmade mouse with catnip in it. I've never experienced this compassion or kindness at any other vet's office and I've been to half dozen in 40 years. I'll happily drive the hour and a half it takes to get to this facility any time my cat needs eye care.

I brought my sweet baby angel in for a cherry eye surgery and was blown away at how nice and helpful everyone is. Dr. Mineo is super nice, explains everything thoroughly and answers every question without rushing you. I called a few times after the surgery with questions and spoke with Alex often, SO HELPFUL and SO SWEET!!! You can tell they truly care. I can’t recommend them enough.