Reviews

I went there because of the good review. But my experience was bad. Yesterday I stopped by and made appointment for eye exam and lens( he told me the original one was around $100) I got there 10:00am today , and they opened the door around 10:15am. The young gentleman (I believe he is a salesperson) checked me in and give me some tests like eye pressure …. Really unprofessional and inpatient! I feel like he doesn’t even care ! Those tests should be done by professionals! Then he sent me in the room for the telehealth eye exam during which I communicated with the doctor by video chat. The whole process didn’t go through very well . After that, The young salesman gave me an estimate said that my lens should be $185–265 without any further information. I questioned them about my exam results and the manger explained that all the results number is from me. After paying the exam fee, I left. I went to Costco got another eye exam in person. And the doctor told me the numbers from eyelab was a little higher! And I only paid $120 in Costco for my lens.

I've been a visionworks customer for almost 10 years when a close friend recommended Eyedeal family eye Care for my 6 year olds first eye appointment. When I say the entire staff is out of this world, that is the understatement of the year. I will ONLY come here from now on for my family's eye needs. Dr. B and his staff go the extra mile with their patients and it shows. Thank you guys for all you do.

Our family has been going to Eyedeal for several years now. The staff is always prompt and friendly. Dr. Badaracco is knowledgeable and cares about his patients eye health. I'd highly recommend them, especially if you're in the Buford area.

From the first appointment, I have been more than pleased with their scheduling and customer service from the front desk to the back. Everyone is always so nice and friendly, which is hard to find these days. I truly feel that my time is precious to them as they do a fantastic job with not over booking the day, which causes patients to wait, and wait, and... Lastly, I do not feel like the appointment and time with the Doctor is ever rushed. He takes the time to go over everything and answer ANY questions you have with detail.

The experience is terrific. Dr. Mark Dickerson is fantastic. He does the best job and we can't wait to go back again! He is a great doctor and we are grateful to know him. He is a blessing in our life. Thank you Dr. Mark!!! Blessings to you and your Family, Joe and Bebe YEA DR. MARK!!!!

One star because some of the employees are very nice. However communication is terrible, when I call I wait on hold for extensive time and then I’m transferred to a voicemail and return calls can take days. I came in for my annual exam (for which I was in the office for over 2hrs) they did not tell me until after my appointment there was no one available to do my contact lens fitting until the end of my visit. They would not release my (unchanged) prescription. Four weeks later still no luck getting an appointment time that is doable with my work schedule and I am still in my old glasses because I’m out of contacts. Transferring to another practice as soon as I get my prescription released.

I considered my visit to Marietta Eye Clinic to be outstanding in all respects. The professionalism, dedication to their profession was remarkable. My visit was handled on time with a very minimal of waiting time. I have two procedures in the works at this time cathartic surgery and additional surgery on the eye lids of both eyes. I look forward to having those procedures completed. I would recommend Marietta Eye Clinic to any and all who require any and all procedures.

My experience was thoughtless, unprofessional and inconsiderate! The lady with the low cut that sits at the desk and makes appts called her self training a new employee last week. Turns out she needs training also. I came twice in 1 week. My appt was book and insurance was verified before I came is what I was told. The 1st day I was lost which made me 15min late. I drove an hour but it didn't matter to them. I felt like I should've been told that in advance. I was turned away and rescheduled 3 day's later. Ok so I drive an hour again 3 days later only to be told upon arrival. They no longer take my insurance. I'm pissed because sheookewd like she took pleasure in telling me the bad news. She was very short anddbasically said oh well next! As if my time isn't valuable

I been coming to Dr. Van Wie for about 18 years now. She is the only one I trust with my vision. She’s absolutely amazing!!

I’ve been coming to this location for over 4 years now and every time, I get great service. I had an appointment this morning. We ran into a few complications where the doctor called out so everything had to be moved remotely for the day. Yes, an eye exam remotely! I was skeptical at first, but I needed to update my prescription as soon as possible so I stayed. DO NOT BE AFRAID OF REMOTE EYE EXAMS. Everything was done as a normal eye exam and because the doctors are remote, they need to see pictures and videos of your eyes and the entire process is not only really cool, but easy! I wish I remembered the lady’s name that assisted the doctor with the remote exam, but she was great! Now, because of everything being moved remote, I waited about 45 minutes after my appointment time to get seen since they had to contact other patients plus set up the remote machines/exams/calls. However, Nelsy made sure I was taken care of due to my long wait time. She was so kind, patient, explained everything so clearly and helped me find the best price I could get for my glasses. She’s fantastic. Thank you America’s Best in Dunwoody!

I arrived at America's Best in Dunwoody 10 minutes early for my 3 pm appointment, only to be informed it was canceled. Despite receiving a morning confirmation text, they claimed to have tried reaching me without leaving a message. The front desk mentioned my appointment was booked at another location. After verifying with the Alpharetta branch, I opted to cancel as I wouldn't make it in time. Disappointed, I'll explore other companies with walk-in options on my next day off.